Conrad, our Senior Sales Manager has been with Trafalgar for a massive 12 years and is responsible for key accounts.
1. Why do you love working for Trafalgar?
Trafalgar delivers the best experiences to guests, they always return from their holiday raving about their time overseas and almost always say “I had no idea it was going to be this good!” That is the reason I love this brand, I love changing people’s perceptions of our brand and helping to deliver the best holiday experience.
2. What has been your best travel experience?
I was recently in Vietnam on a Trafalgar guided holiday and the whole experience blew my mind. I just had to try one of our trips that had a 100% guest satisfaction rating and this trip did not disappoint. I too rated it a 100%! The standout experience on this holiday for me was late night fishing for squid off the back of the Junk boat on Halong Bay as well as learning to prepare fantastic local delicacies with some truly passionate locals in an exclusive cooking school.
3. What do you enjoy doing when you are not working?
As this phenomena doesn’t happen often you can most often find me catching up with some friends in a local café or pub or planning my next holiday and adventure. I have recently this year also taken up going to the gym and have been trying to perfect rock wall climbing. (I said trying!)
4. What is your best tip to increase sales?
Change is hard, many struggle with it, however the industry changes on a daily basis and brands like Trafalgar have undergone a complete transformation. Coach touring is a thing of a the past with us and Guided holidays are the way forward. Guided holidays are what the public are looking for today, they are filled with unique experiences and continue to amaze people. Coach touring doesn’t have the same appeal with todays consumers. Stop selling coach touring and embrace this new way to travel. Contact your Sales Manager and allow us to help you grow your business by bringing guided holidays into the mix. I have seen numerous agencies do just that and triple their yearly sales!
4. You are the sales manager for N.S.W so what is your favourite Hidden Treasure?
There is a small park or reserve in Vaucluse in Sydney. From this vantage point you can see the whole city, the views take my breath away as its postcard perfect! You can often find me here with some friends picking at a antipasto board and fixing the problems of the world.
5. If you could have dinner with anyone, living or dead who would it be and why?
This is going to sound weird, but I have often thought about how cool it would be to have dinner with your whole family tree. One person from every generation going back as far as possible. Knowing my family this would be a chaotic dinner party but would be incredible to truly see where you come from.