Terms and Conditions
The costs are based on specially negotiated airfares on which special conditions apply and on twin share accommodation. There are a limited number of singles available at a supplement cost. Room Share is available on request (conditions apply).
Reservations and payment
On receipt of a $1000 non-refundable deposit per person, Trafalgar will confirm your land reservation. Final payment must be received 60 days prior to departure from New Zealand. If payment is not received by the due date,Trafalgar reserves the right to cancel the reservation and apply the appropriate cancellation charges.
Changes to tour costs
Tour costs are based on exchange rates as at August 2016 and are subject to change. Should these rates or costs change, it may be necessary to make a surcharge on the cost of the tour. No surcharge will be made in respect of currency fluctuation once full payment has been received. This guarantee does not apply to fuel surcharges or to any taxes, charges or levies imposed by any government or their agencies. Airfare costs are subject to minimum passenger numbers and may change. Auckland, Hong Kong and Rome taxes are included and are correct as at 03 August 2016 and are subject to change until group is ticketed.
Before you join the tour
Travel documents and instructions for joining your tour will be sent to you approximately 3 weeks before your tour commences provided full payment has been received. Please read the documents and tour literature which are sent to you, in an attractive passport wallet, before departure—they contain a wealth of advice and essential information to make your holiday as enjoyable as possible.
Changes to tour itineraries
Trafalgar constantly tries to improve tour itineraries and tour features. If improvements can be made, or unforeseen circumstances beyond our control make changes necessary, we reserve the right to vary itineraries and substitute hotels. This special departure is based on a minimum of 25 passengers and in the unlikely event that we have to cancel your reservation because of insufficient numbers booked we will use our best endeavors to offer an alternative holiday of similar standard. If you do not accept the alternative a full refund of all monies paid to Trafalgar will be made.
Cancellations, refunds & booking changes
Notice of cancellation must be in writing either directly to Trafalgar or through your travel agent. A $1000 fee per person will be charged for all cancellations. Any changes to air arrangements after tickets issued will incur a $125 fee per person per change. Additionally, the following scale of charges will apply when cancellation is notified within 60 days of tour departure from NZ. The charges apply to the land content only. Airfare and stopover cancellation and amendment fees are as levied by suppliers.
- For cancellations over 60 days prior to departure date = $1000 per person
- For cancellations over 60 - 22 days prior to departure date = 25% of total price
- For cancellations over 21 - 8 days prior to departure date = 30% of total price
- For cancellations 7 - 1 days prior to departure date = 50% of total price
- For cancellations day of departure / no show = 100% of total price
Cancellation fees shown above are additional to any fees levied by your Travel Agent. In the event you have to withdraw from a tour after it has begun for reasons such as illness, be sure to obtain a medical certificate in support of any insurance claim. We regret that we are not able to make any refunds for absences from the tour, including but not limited to unused hotel accommodation, meals or sightseeing.
We recommend that you purchase insurance coverage for the duration of your holiday including airfare cancellation, baggage and medical coverage.
Optional return dates
The international airfare on which this tour is based allows individual passengers to return independently on a space available basis. There is a fee of $125 per person for this and also a separate costing may apply.
Passports and visas
A current passport endorsed as valid for all countries to be visited is essential. All passengers must hold a machine readable passport and applicable visas. Foreign passport holders must be in possession of a New Zealand Re-entry Permit, if applicable. Please note that passport and visa requirements are not the responsibility of the Tour Operator.
Your tour cost does not include
• NZ domestic flights
• Passport and visa charges
• Meals other than those specified on day by day itinerary
• Items of a personal nature ie beverages, laundry, phone calls etc
• Optional excursions
• Travel insurance
• Some gratuities on the tour (at the discretion of the individual traveller)
• Accommodation prior to departure from Auckland
• Single rooms unless the facility has been reserved and paid for at the time of booking