Terms & Conditions

Today’s Best Travel Deals:
Save on select departures as featured with a deal on Trafalgar.com. Savings are valid on new bookings only per person, per trip. Last Minute Deals require payment in full at time of booking. Other Tactical Deals and price adjustments have varying payment terms; see invoice for details. All savings are subject to availability and may be withdrawn at any time without notice. Prices displayed are per person, twin share, land only and are in Australian Dollars. Single Supplements apply. Deals are not combinable with other promotional offers or most discounts including the newsletter sign-up and group discounts; deals are combinable with the VIT Past Guest Discount. Valid for guests departing from Australia only. Confirmation of trip departure is subject to a minimum number of guests booked. Other conditions may apply. Please contact Trafalgar or your Travel Agent for further details.

Last Minute Deals:
Save on select departures as featured on Trafalgar.com/lmd. Savings are valid on new bookings only per person, per trip. Last Minute Deals require payment in full at time of booking. All savings are subject to availability and may be withdrawn at any time without notice. Prices displayed are per person, twin share, land only and are in Australian Dollars. Single supplements apply. Deals are not combinable with other promotional offers or most discounts including the newsletter sign-up discount, group discounts or Tactical Deals; deals are combinable with the VIT Past Guest Discount. Valid for guests departing from Australia only. Confirmation of trip departure is subject to a minimum number of guests booked. Other conditions may apply. Please contact Trafalgar or your Travel Agent for further details. 

Flexible Change T&C's:
Temporary changes to standard terms and conditions apply to new bookings until further notice. This penalty waiver allows you to change the destination and/or trip you are traveling on. If you choose a trip or departure that is more expensive than the original, you are responsible for the difference in price; if the trip or departure is less expensive than the original, a future travel credit will be issued for the difference. Normal penalties apply for full cancellation without rebooking or cancellations within 30 days of departure. Please note, airlines may impose different change policies, and if you declined travel insurance, you are responsible for any airline cancellation penalties. Other conditions apply.

^Full details of future travel credits can be found here.

Gold Seal Protection:
Gold Seal Protection Trafalgar’s Gold Seal Protection (GSP) plan costs only A$99 per person. Your GSP plan is available only upon paying your deposit and cannot be added at a later date. GSP gives you additional peace of mind should your travel plans change, and includes:

Pre-Departure Cancellation: GSP allows you to cancel your Trafalgar holiday for any reason without penalty prior to 30 days from the start date of your trip:
 
If no Force Majeure Event* has occurred when you cancel, the value of your Trafalgar Holiday Pre-payment** will be refunded; or 
If a Force Majeure Event* has occurred causing you to cancel, the Trafalgar Holiday Pre-payment** will be converted to a Future Travel Credit (FTC) of the same value. The FTC may be redeemed against the cost of a new holiday provided by Trafalgar or one of our Travel Corporation sister brands, departing at any time within 24 months of your cancellation but is not redeemable for cash. If the new trip or departure is more expensive than the FTC you are responsible for the difference in price; if the new trip or departure is less expensive than the FTC, a new FTC will be issued for the difference.

Airline travel costs and any related cancellation or rebooking costs are not covered by the Gold Seal Protection Plan.

Please note that the Gold Seal Protection plan cost is not refundable for any reason. Travel Agent fees and cancellation costs may apply.

During Your Trip: Should your holiday be interrupted and you leave at any time during the trip due to personal illness or injury; or be required to return to Australia because of the serious injury, illness or death of an immediate family member^:

(a) you will be refunded A$90 per person/ per day for the unused portion of the holiday. Please note that in some cases hotels require a 1-night cancellation fee.
  
(b) Trafalgar will pay the additional cost of airline travel for earlier or later return to Australia in the same class of air travel on the first available flight, provided the original return air tickets were booked through Trafalgar from Australia on Trafalgar’s recommended airline. 

A medical certificate is required to qualify for this holiday interruption and return flight security provision.

*Force Majeure Event – means any event or circumstance beyond Trafalgar’s control, including but not limited to: an act of God (such as earthquake, flood, fire, explosion, landslide, lightening, action of the elements, force of nature, washout, typhoon, hurricane, tsunami, storm or storm warning or natural disaster);industrial disputes, work ban or other labour dispute or difficulty; acts of terrorism, political unrest, war or threat of war, riots or civil strife; closure of airports or ports; pandemic, epidemic or health risk; governmental and administrative actions (including closure of borders and travel warning and restrictions).

**Trafalgar Holiday Pre-payment – means all monies paid to Trafalgar in respect of land arrangements only – excluding any cancellation fees for the Oberammergau Package Supplement.

^Immediate Family – means a parent, sibling or child.  

The Big Tour Sale:
*Terms and Conditions: *Save 15% on select 2023 departures as featured on trafalgar.com as “The Big Tour Sale”. New bookings only made with deposit between December 14, 2022 and February 16, 2023. Full payment due 120 days prior to departure or at time of booking if booked within 120 days of departure; whichever comes first. Prices are in AUD, are per person, land only, based on double occupancy and are subject to availability. If guests change to another tour or date not on sale, they are responsible to pay the difference and adhere to different payment conditions. Savings are subject to availability and may be withdrawn at any time without notice. May be combined with 5% Past Guest discount only, not combinable with group discounts, Future Travel Credit carry forward discount or any other discount or promotion. Other conditions may apply.

VIT Discount T&C's:
Very Important Traveller Discount is eligible to those who have travelled with Trafalgar or any of the TTC family of brands one to four times. These discounts are available on select departures for a limited time after each season’s trips are released. The Very Important Traveller Plus (VIT+) Discount is available to those who have travelled with Trafalgar or any of the TTC sister brands four or more times. VIT Plus guests are eligible for a 5% discount on trips all year round. All VIT Savings are limited to one per trip per booking and applied to the higher priced of two trips. Discounts apply to the land-only portion of the trip not including extra night’s accommodation, are subject to availability and can be withdrawn or amended at any time without notice. Not valid for trips featuring Oberammergau. 
 
Multi-Trip Discount T&C's:
Save up to 2.5% when you book a second Trafalgar trip. Book two Trafalgar trips – both seven days or longer – and save up to 2.5% on the land-only portion of your shortest holiday.
Please note that holidays must be booked at the same time. The discount is per person only and does not apply to extra nights’ accommodation, extensions and airfares, taxes and fees, and airport transfers. Europe – excludes all Eastern Mediterranean holidays except the Greek Island Hopper, the Best of Greece (without cruise), the Highlights of Turkey and the Best of Turkey; the Oberammergau portion of a holiday. Autumn, Winter & Spring Europe – excludes Real Britain, Jordan, Egypt and Israel. Asia – excludes Highlights of China and the Yangtze, and China Tibet and the Yangtze. Asia also excludes; all Mini Stays. Australia & New Zealand; excludes all Mini Stays. North & Central America; excludes the cruise or rail portion of any trip.

Single Supplement Discount is subject to availability and on a request  basis only. Exceptions: Does not apply to additional accommodation, stopovers, optional extensions, airfares or flight supplements. Single Supplement savings can be combined with all other Trafalgar brochure discounts including Early Payment Discount (should the chosen trip qualify). Offer can be withdrawn at any time.
 
Triple Room Share Reduction T&C's:
Travel with three people sharing one room and each of you will receive a reduction on the land-only portion of your trip’s price. Each itinerary lists the triple room reduction per person.
Triple room reductions are based on sharing a twin or a double bedroom with an extra bed, which may be a ‘roll-away’. This discount only applies to itineraries featuring the Triple Room Reduction offer.

Young Traveller Discount T&C's:
If you're travelling with a child between the age of 5  and 17, we’ll give you a discount of up to 10% on the land-only portion of their holiday. Young travellers must be under the age of 18 years on the date of departure, and must be accompanied by an adult (limit of one Young Traveller discount per room).*Conditions apply
*Please see below for a detailed breakdown of age groups for individual brochures:

Brochure & Age limits

Asia: 5 - 11
Africa: 5 - 11
Australia and New Zealand: 5 - 15
Europe and Britain: 5 - 17
Family Experiences: 5 - 17
Latin America: 5 - 17
Galapagos Cruise: 5 - 11
USA and Canada: 5 - 17
 

Please Contact Us for more information on these.

Future Travel Credit T&C's:
Your Future Travel Credit is for the value of the amount paid for the land portion of the original booked trip and is not redeemable for cash. The Future Travel Credit amount is assigned to the original booking number and can be transferred to another person. To redeem the Future Travel Credit, just give us the booking reference number when calling to make the new reservation departing any time before December 31, 2022. If the new trip or departure is more expensive than the original, you will be responsible for the difference in price; if the new trip or departure is less expensive than the original, a Future Travel Credit will be issued for the difference. Discounts applied to the original booking will be transferred to the new booking up to 15%. These transferred discounts are not combinable with any land promotions available at time of booking the new trip. If discounts of more than 15% are available at time of booking, then the transferred discounts can be removed. Please note that you are responsible for any airline penalties imposed due to trip changes and/or cancellations. All Future Travel Credit terms outlined on this page apply specifically only to Future Travel Credits issued as a result of COVID suspended trips. This offer may be withdrawn at any time and other restrictions may apply. All offers are valid until further notice and may be withdrawn at any time without notice. Policies are subject to change at any time.

Travel Credit T&C's:
Receive a $125 per person discount toward your first Trafalgar trip when you sign up for Trafalgar emails; valid for each full paying adult who signs up with a unique email address. Valid for new bookings only made through December 31, 2022 for travel through December 31, 2023; full payment is due within seven (7) days of booking. Discount is not combinable with any other discount or offer, including our Early Payment Discounts (EPD), VIT (Past Guest) and Multiple Trip discounts. Offer cannot be booked online. Savings not valid on all itineraries and/or departure dates, are subject to availability and may be withdrawn at any time without notice. Offer excludes Oberammergau, Edinburgh Tattoo and Floriade departures. Trafalgar reserves the right to validate bookings and will remove any additional offers added online that are not combinable. Other conditions may apply.

Terms and Conditions

1. Information on how to enter forms part of the terms of entry. Entry into the Trafalgar Unlocked Awards | Trafalgar Competition (“Competition”) is deemed acceptance of these terms and conditions.

Eligibility to Enter

2. The Promotion is open only to Trafalgar Past Guests who are legal residents of the 50 United States, the District of Columbia, Canada (excluding Quebec), Puerto Rico, UK, Europe, Republic of Ireland, Singapore, Malaysia, Philippines, India, GCC Countries, Indonesia, Asia, South Africa, Australia and New Zealand who have reached the age of majority in their respective State, Province or Territory of residence at the time of entry. Employees, officers, and directors of Trafalgar ("Sponsor"), and their respective sister companies, affiliates, subsidiaries, their immediate families (parent, child, sibling & spouse and their respective spouses, regardless of where they reside) and persons living in the same households as such individuals (whether related or not), as well as Trade Partners are not eligible to participate in the Promotion. By participating you agree to these Official Rules and to the decisions of the Sponsor, which are final and binding in all respects. Acceptance of a prize is subject to the policies and rules or restrictions of the Sponsor. This Promotion is void in any area not listed above and where prohibited by law, rule or regulation. All federal, state, local laws and regulations apply.

3. Entrants under 18 years of age cannot enter.

Competition Period

4. The competition commences on Tuesday 09 January 2023 at 09:00 BST and closes on Friday 24 February 2023 at 23:59 BST (“Competition Period”).

5. The Competition will be advertised on, but not limited to, www.trafalgar.com, Facebook, YouTube, Twitter and Instagram.

How to Enter

6. To participate in the Competition Entrants must either:
a) upload their favourite Trafalgar photo/video at www.trafalgar.com/unlockedawards, completing all required fields and submitting their entry
or
b) Share a photo/video on Instagram or Twitter and tell us why this moment was special. When sharing on Instagram or Twitter all Entrants must tag @trafalgartravel on Instagram or @trafalgartalk on Twitter and hashtag #simplytrafalgar and #trafalgarunlockedawards. All Entrants must include the name of the tour the photo/video was taken on and their country of residence.

7. Entrants may enter as many times as they wish during the Competition period; however, each entry must be significantly different from any previous entry and the same photo(s) or video(s) cannot be included in more than one entry.

8. Incomprehensible and incomplete entries will be deemed invalid.

9. This is a game of skill; chance plays no part in determining the Winner. Each entry will be individually judged based on creative merit and individual originality. The judges’ decision in relation to any aspect of the competition will be final and binding on every person who enters. No correspondence will be entered into.

10. Entries must be received by Friday 24 February 2023 at 23:59 BST to be included in the Prize judging. Each valid entry received over the duration of the Competition Period will be entered into the Prize judging.

11. The time of entry will in each case be the time the entry is submitted on www.trafalgar.com/unlockedawards or the time posted on Instagram or Twitter. The Promoter and associated agencies accept no responsibility for any late, lost or misdirected entries due to technical disruptions, network congestion or for any other reason.

12. By submitting photos and/or videos, the Entrant authorizes the Promoter to use any of the entries submitted in any manner and for any purpose at its absolute discretion, including promotional, marketing and publicity purposes without any further reference or payment or other compensation to the Entrant. The Promoter is entitled to amend, edit, select, crop, retouch, add or delete from any part of the submitted entry.

13. The Entrant warrants to the Promoter the entry submitted is an original photo/video of the Entrant that does not infringe the rights of any third parties. If the entry or any part of the information provided to the Entrant in relation to the entry was provided by a third party, the Entrant warrants they have obtained the relevant copyright permission to submit the entry for the purposes of this promotion. The Entrant agrees to indemnify the Promoter against all claims and costs by third parties arising from a breach of the warranty set out in this condition.

14. The Entrant may include other people in their entry photo/video. However, it is the responsibility of the Entrant to ensure all people that feature in the video have consented to being included. For individuals under the age of 18, the Entrant must have obtained parent consent to feature them in their Entry .

15. Entries must not be offensive, rude, defamatory or racist. Any entry which the judges deem inappropriate will be invalid. The Entrant agrees to indemnify the Promoter.

16. The Entrant is responsible for any activity and/or entries that have been submitted using their device (e.g. phone, computer, tablet etc). It is the Entrants sole responsibility to control all access to their device. The Promoter will not be responsible for any loss, damage or costs incurred as a result of failure to comply with this. Entrants must not use another’s device without express permission from the device holder.

17. The Promoter reserves the right, at any time, to verify the validity of entries and Entrants (including an Entrant’s identity, age and place of residence) and to disqualify any Entrant who submits an entry that is not in accordance with these Terms and Conditions or who tampers with the entry process. Error and omissions will be accepted at the Promoter’s discretion. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights.

18. In consideration for the Promoter awarding the prize to the Winner, the Winner and their guest hereby permits their image and/or voice, as recorded, photographed or filmed during their participation in the Prize to appear in connection with Trafalgar or the advertising or marketing thereof, in any media whatsoever. The Winner and their guest will not be entitled to any fee for such use.

19. Winners will be judged from all entries received throughout the Competition Period and Fifteen (15) Prize Winners will be selected by a judging panel at Trafalgar Marketing from 26 February 2023 from 10:00 BST . An Entrant may win only one (1) Prize. The Winners will be the Entrants who, in the sole opinion of the judges, have submitted the entry with the most creative merit and individual originality using either (a) both the hashtags #trafalgarunlockedawards and #simplytrafalgar or (b) uploading directly on www.trafalgar.com/unlockedawards. Winners will be contacted via Direct Message on Instagram or Twitter, or via Email within seven (7) days of the competition closing date . All Winners must respond to the Direct Message or email within seven (7) days of the Direct Message or Email being sent. Winner’s details will be published in a method as determined by the Promoter from 10 March 2023.

20. An entry that is made on behalf of an Entrant by a third party will be invalid.

21. All reasonable attempts will be made to contact the Winner. If the Prize remains unclaimed by the Winner or unallocated or forfeited for any reason, by 10 March 2023 at 09:30 BST, the Prize/s will be re-allocated to the Entrant that has submitted the entry which best meets the judging criteria excluding the Entrant that has failed to claim the Prize.

Prize Details

22. There will be Fifteen (15) Prize Winners judged from all entries received (on www.trafalgar.com/unlockedawards, Instagram and Twitter) who will win the following Prize:

A 12-day trip with flights to the Balkans for 2 guests sharing a twin or double room, starting on 24 June 2023 in Zagreb and ending on 05 July 2023 in Zagreb. Depending on the Prize Winners city of departure and return they may need to fly on 23 June 2023 and return on 06 July 2023. All guests on this trip will be Prize Winners of the Trafalgar Unlocked Awards.

23. The total Prize Pool is valued at $125,000. The Promoter accepts no responsibility for change in Prize value between now and the and the Prize trip departure date.

24. The Prize will include economy class flights to/from Zagreb, accommodation, one (1) lunch, six (6) dinners, transportation, sightseeing and experiences as outlined in the itinerary. The Prize does not include passport and visa fees; insurances of all kinds, laundry, phone calls, minibar, beverages, meals and sightseeing not detailed in the itinerary and all items of a personal nature.

25. The Prize is non-transferrable and non-cash redeemable.

26. The Prize is only valid on the Best of the Balkans trip departing on 24 June 2023.

27. If the Prize is unavailable, for whatever reason, the Promoter reserves the right to substitute the Prize for a Prize of equal or greater value.

28. The Promoter’s decision is final, and the Promoter will not enter into correspondence regarding the Competition result.

29. Personal information about all Winners will be shared with the Prize provider, and their agents, to the extent necessary for Prizes to be delivered to the Prize Winners.

30. If a Winner does not provide proof of meeting the age restriction and other valid entry requirements of notification of winning, their Prize will be forfeited in full, and the Winner/s will have no further claim. A re-judging will be held to award the Prize/s to a valid Entrant.

31. Prizes will be awarded to the person named in their entry. Should an Entrant’s account or contact details change during the Competition Period it is the Entrant’s responsibility to notify the Promoter. A request to access or modify any information provided in an entry should be directed to the Promoter.

32. On accepting the Prize the Winner may be required to sign a legal release in a form determined by the promoter in its absolute discretion.

33. Should a Winner not meet any of the criteria stated in these terms and conditions to be a valid Winner they will forfeit all rights to the Prize, and a re-judging will take place to reallocate the Prize to a valid Winner.

34. By accepting the Prize, the Winner agrees to participate in and co-operate as required with all reasonable media editorial requests relating to the Prize, including but not limited to, being interviewed and photographed, filmed and/or chaperoned throughout the duration of the Prize.

35. If for any reason this Competition is not capable of running as planned, including due to infection by computer virus, bugs, tampering, unauthorised intervention, fraud, technical failures or any causes beyond the control of the Promoter, which corrupt or affect the administration, security, fairness or integrity or proper conduct of this promotion, the Promoter reserves the right in its sole discretion to disqualify any individual who tampers with the entry process, take any action that may be available, and to cancel, terminate, modify or suspend the Competition, subject to government legislation.

36. The Promoter shall not be liable for any loss or damage whatsoever which is suffered (including but not limited to indirect or consequential loss) or for any personal injury suffered or sustained in connection with any Prize/s except for any liability which cannot be excluded by law. The Promoter is not responsible for any incorrect or inaccurate information, either caused by the user or for any of the equipment or programming associated with or utilised in this Competition, or for any technical error, or any combination thereof that may occur in the course of the administration of this Competition including any omission, interruption, deletion, defect, delay in operation or transmission, communications line or telephone, mobile or satellite network failure, theft or destruction or unauthorised access to or alteration of entries.

37. You consent to The Promoter collecting your personal information for the purpose of conducting and promoting this Competition (including but not limited to determining and notifying the Winner and Prize fulfilment). Your personal information may be disclosed to a third party as a result of entering this competition, including but not limited to Spinkey and Stackla, and any other third party setting up the Prize. Your personal information may be disclosed to State and Territory lottery departments and Winners’ names published as required under the relevant lottery legislation. For purposes of public statements and advertisements The Promoter will only publish the Winner’s full name, details included within their entry and social handle. A request to access, update or correct any information should be directed to the Promoter. If you are not willing for this to occur, you cannot participate in the promotion.