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Our 3-step approach to travel wellbeing protocol, gives you the peace of mind to enjoy your trip, knowing you are in good hands.
Trafalgar collaborated with the World Tourism & Travel Council (WTTC) to align and create global protocols and procedures which have been awarded the WTTC Safe stamp. This coupled with existing national and regional government authority regulations and the World Health Organization (WHO) guidelines, have produced our enhanced, on-trip standards to assure the health and happiness of our guests.
STEP 1: ALWAYS ON SUPPORT
Dedicated Wellbeing Director
*NEW* An industry innovation for 2021 travel; a dedicated Wellbeing Director will be added on our trips of 20 or more guests (excluding Australia and New Zealand trips). They will support the Travel Director and Driver Team by remaining up to date with the latest health authority and local government guidelines. They'll work to ensure adherence to the wellbeing protocols and always be available to support and guide our guests. Watch the video below to learn more.
Read more... Read less... Expertly-trained Travel Director
Supported by the Wellbeing Director, your Travel Director, who has been trained in enhanced hygiene and distancing standards, will monitor compliance and guest wellbeing.
Read more... Read less... Diligent Driver
Your driver has been trained to ensure your transportation is hygienically taken care of – so you can travel hassle free. They’ll get you from one destination to the next with ease, and clean and disinfect all coach surfaces throughout your trip.
Read more... Read less... Global Around-the-clock Support Team
In addition to your dedicated on-the-road team, our operations and guest support teams remain behind the scenes, in contact and on-call 24/7.
Read more... Read less... STEP 2: DISTANCING & HYGIENE PROTOCOLS
Pre-Trip Travel Declaration
All team members and guests will complete a personal travel declaration before joining their trip. If a guest has tested positive for COVID-19 (or is traveling with someone who has), they will not be able join the trip until cleared as ‘fit for travel’ by a medical professional.
Read more... Read less... Supplier Quality Assurance
Your Wellbeing Director will be responsible for the quality assurance of all hotels, venues and suppliers during each journey. Quality checks will ensure that all travel partners meet local regulations and the established TTC, WTTC and WHO wellbeing protocols.
Read more... Read less... Hygiene Equipment
Hand sanitizer is accessible and freely available. Guests should bring their own face masks. However, in the case of an emergency, face masks and gloves will be distributed to you if needed.
Read more... Read less... Sanitized Surfaces
All frequently touched surfaces inside your coach, including handrails, doors, tables, overhead lockers, plus your luggage handles, will be disinfected multiple times each day.
Read more... Read less... Air Filters
Air within the coach is completely filtered and changed on average, every 2 to 3 minutes, faster than most hospital operating theatre, which is mandated at 3 to 4 minutes. Our air filtration system is designed to create an efficient vertical and safe airflow that helps ensure impurities, like CoVid aerosols, are not spread.
Read more... Read less... On-coach Distancing
Trips will operate with a number of empty seats to allow for extra physical distancing.
Read more... Read less... STEP 3: 24/7 INCIDENT REPORT
Always Up To Date
Our team is always up to date, and continue to adjust to the changing regulations from health authorities and local governments. They make changes behind the scenes so you are able to enjoy your trip.
Read more... Read less... Incident Response Protocol
Should an incident arise on trip, protocols are in place. We will assist and direct distancing, local medic support and testing. We will liaise with local authorities to follow directives, which will vary across countries, and support you every step of the way.
Read more... Read less... MEET OUR WELLBEING DIRECTORS
*NEW* An industry innovation for 2021 travel; a dedicated Wellbeing Director will support your Travel Director and Driver Team and remain up to date with the latest health authority and local government guidelines. Watch to learn more here.
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Trafalgar meets all health and sanitation guidelines as set in the TOURCARE Guidelines for Tour Operators, developed in collaboration with The United States Tour Operators Association (USTOA), the Canadian Association of Tour Operators (CATO) and the European Tourism Association (ETOA).
Read more... Read less... Your Responsibility
We have introduced these enhanced hygiene protocols – for you, our other guests, and our team members. An inherent risk of exposure to COVID-19 exists in any public place where people are present. COVID-19 is an extremely contagious disease that can lead to severe illness and death. According to the World Health Organisation and government health bodies, senior citizens and guests with underlying medical conditions are especially vulnerable.
Read more... Read less... We have introduced these enhanced hygiene protocols – for you, our other guests, and our team members. An inherent risk of exposure to COVID-19 exists in any public place where people are present. COVID-19 is an extremely contagious disease that can lead to severe illness and death. According to the World Health Organisation and government health bodies, senior citizens and guests with underlying medical conditions are especially vulnerable.
We ask that you please take personal responsibility for your wellbeing. This begins with packing any personal protective equipment and sanitisers you require. Please adopt physical distancing and hygiene practises throughout your pre-trip travel arrangements and follow all health instruction whether physical signage, or requests from our professional staff once you are vacationing with us. In choosing to travel with Trafalgar, you voluntarily assume all risks related to exposure to COVID-19. Let’s help keep each other safe and healthy.
Traveling soon? See the latest travel regulations before you depart.