All fares are per guest in US dollars based on double occupancy unless otherwise noted. Fares are capacity controlled and are subject to change at any time without notice. All applicable discounts are applied sequentially. Fixed savings amounts are deducted prior to applying any percentage-based discounts. Availability of all stateroom categories cannot be guaranteed. Additional restrictions may apply. If you have purchased your transatlantic or transpacific air with Trafalgar and/or you have purchased a cruise/tour package with Trafalgar that includes air, your entire package price will be guaranteed at time of payment. 

Reservations and Payments:
A deposit of at least 10% of the cruise/tour fare (cruise/tour plus port charge plus pre and/or post land extensions, less applicable discounts), per person is required at time of booking. Final payment is due at least 120 days prior to departure, and for bookings made within 120 days of departure full payment is due at time of booking. 

For all new bookings, a courtesy hold of up to 72 hours is allowed but cannot extend past the final payment due date. Reservations will be cancelled past the 72 hours above if payments are not received in a timely manner. 

When making multiple trip bookings, full payment is for all trips according to the scheduled departure date of the first departing trip. Some special promotions may have different payment deadlines.  

For all guests booking air travel with Trafalgar, a separate nonrefundable airfare deposit of $450 per person is required at time of booking. Upon receipt of airfare deposit your airfare, tax, and fuel surcharges are final. You may cancel your air within 24 hours of booking and receive a full refund of the airfare deposit or the total amount paid for air if paid in full at time of booking. 

Items Not Included in the Published Price:
These include, but are not limited to, airfares to and from your destination except where specified; airport/departure taxes; excess baggage charges; aircraft seat assignments; cost of passports and visas; taxes; laundry; phone calls; all items of a personal nature; items not included on regular menus; meals not detailed in the itinerary; expenses for additional sightseeing not specified in the itinerary; and health, accident, baggage, or travel protection plans.

Complimentary beverages onboard include wine, beer, coffee, tea, soft drinks, and water with lunch and dinner and a 24-hour coffee and water station.

Gratuities for onboard personnel (ship crew) are included during the cruise/tour with the exception of gratuities for your Cruise Manager and Assistant Cruise Manager. Additional tipping for onboard personnel is not expected nor required and is at the discretion of the guest.

We hope nothing will come between you and your Trafalgar vacation. Should you need to cancel your booking or any portion of it, your cancellation must be received in writing at river.us@trafalgar.com. It will be effective on the date of receipt. These cancellation fees are in addition to any cancellation fees that might be levied by your travel agent. There is no refund for unused services or for unused portions of the trip.

If you purchased a travel protection plan from Trafalgar, you are eligible for a refund of your plan cost during the free look period, which is 10 days from the time you purchase the plan, provided: you are within 10 days of plan purchase, you have not started your trip, and you have not filed a claim. Travel Protection premiums past this point are non-refundable. For complete details and descriptions of Trafalgar travel protection plans please visit our Travel Protection page.

Cruise/Tour Cancellation Charges, per person and based upon the date of cancellation, are as follows: 

Itineraries 

**Fare is defined as the cost of any cruise, or land, element purchased from Trafalgar. 

NO-SHOWS are subject to 100% penalty, applicable to bookings for all sailing regions. 

If air is cancelled one hundred and nineteen (119) days prior to departure or less, the full price of your air is non-refundable. Please see Air Cancellations for details 

If a person in a party cancels and there is a stateroom change caused by this cancellation (such as a double room to single), charges for the new stateroom type will be the responsibility of the remaining party. 

Credit card bookings, the Provider should be advised of your credit card number when making your reservation directly with us. For security purposes, we are required to collect the guest’s credit card billing address, card expiration date and the customer verification code every time a payment is applied. 

Your Travel Agent shall hold all monies for each, and every person named in the booking until the booking is confirmed at which time your Travel Agent shall provide those monies promptly to us. You consent to us depositing monies received by us as required by law. We will be entitled to keep interest earned on monies. 

Deposit Protection program—5 Year Guarantee:
Should your plans change and you cancel your booking one hundred and twenty (120) days or more prior to your cruise/tour start date, you will receive a credit of $250 per person, valid for up to five years from date of cancellation. This credit cannot be used as a deposit or insurance payment for a future booking and can only be used as a credit (no cash value). Only one credit per person can be applied to each cruise or cruise/tour booked and is combinable with all current Trafalgar promotions. 

Revision Fee:
A fee of $50 per person, per transaction, will be charged for any revision made to the reservation unless the change increases the value of the booking. A passenger name change, and cruise/tour date change will be treated as a cancellation subject to our cancellation policy, and a new reservation must be made. Any revision to a booking may result in the loss of a confirmed airline reservation, Trafalgar change fees (refer to the Air Travel change fees section for details), increased airfare, and any charges levied by the airlines, which will be payable by the passenger. 

Air Cancellations:
If you, as the Passenger cancel your air within 24 hours of booking you will receive a full refund of the amount paid for the airfare. After the first 24 hours, if you, as the Passenger, choose to cancel your air arrangements one hundred and twenty (120) days or more before departure, your air deposit will be non-refundable. If you choose to cancel your air one hundred and nineteen (119) days prior to departure or less, the full price of your air is non-refundable. 

Airfare: 
Trafalgar wants to help make your entire vacation smooth sailing, so we offer great values on airfares from most major cities in the U.S. Please contact your Travel Professional or Trafalgar for the most up-to-date prices. As airfares and schedules are subject to availability, we encourage you to book early. Business Class flights may not be available for flight segments within the U.S or Europe and may require travel in economy class. The Provider does not hold an allocation of air seats, and all flight reservations are made on request and are subject to the terms and conditions of the airline. A separate non-refundable air deposit of $450 per person is due for the airfare booked in conjunction with a Trafalgar cruise/tour and is required at the time air is booked. Upon receipt of air deposit your airfare, tax and fuel surcharges are final. You may cancel your air within 24 hours of booking and receive a full refund of the cost of the airfare. Once air is booked and deposited, we may issue your air ticket at any time. 

Air Travel Change Fees:
If you, as the Passenger, change your air travel itinerary before your ticket is issued, you will be charged a $50 per person change fee (see Revision Fee). This charge will apply each time you make a change. If you change your air travel itinerary after your ticket is issued, you will be charged a $100 per person per change fee, and you will be responsible for any increase in airfare and/or penalties levied by the airline, which may be up to 100% of the air ticket value. 

Airline Schedule Changes and Cancellations:
If the airline notifies Trafalgar of a major schedule change, we will notify you or your travel agent by email. Changes in flight time or operating airline will not result in eligibility for reimbursement or reduced change fees should you not accept the schedule change offered by the airline. 

If the airline cancels your flight(s) and is not able to protect you on alternate flight(s) Trafalgar will attempt to secure new air for you and any fare differential will be yours to pay. Should you not accept the new air itinerary within the timeframe allowed the air will be released and we will issue a refund of the amount received for airfare. 

If you have purchased an air inclusive package with the Provider, effective 28 October 2024, your unused airfare may be fully refundable under certain condition as described in https://www.federalregister.gov/documents/2024/04/26/2024-07177/refunds-and-other-consumer-protections 

Not showing up for your outbound flight as booked and ticketed will be considered a no-show, and all the connecting flights associated with this one, even a return flight will be cancelled, and no refund will apply. 

Air Bookings and Restrictions:
TSA/Airline regulations require us to collect your full first, middle, and last names as they appear on your passport or government-issued ID, as well as date of birth and gender. This information is required before we can book your air. Trafalgar is not responsible for denied boarding or reissue costs due to an incorrect name, date of birth, or gender information supplied to Trafalgar. Flight itineraries provided prior to ticketing are subject to change without notice. Trafalgar is not responsible for any inconvenience, or any costs or fees incurred by delays, lost luggage, or disruption of air service. Flight itineraries provided are subject to change by the Air Carrier(s). We recommend you contact the airline within seven (7) days of departure to reconfirm your flights. 

Seat Assignments and Special Services:
Requests for seat assignments, special meals, and special services must be made directly to the airline. Not all airlines offer pre-assigned seats; some may charge for pre-assigned seats and any additional charge imposed by the airlines will be at the guest’s expense. Seating is solely under the airlines' control, as are itinerary changes, flight delays, and schedule changes. Some airfares used by Trafalgar are not eligible for frequent flyer mileage or seat upgrades. 

Guests who purchase air through Trafalgar may be eligible for our complimentary group airport transfers, or for private transfers at an additional price. If air is not purchased through Trafalgar, both group and private transfers may be purchased up to 45 days prior to departure. All flights must meet our transfer guidelines which can be found on our Transfers page.

Purchased transfers are non-refundable 29 days or fewer prior to your cruise/tour start date. No refunds will be issued for transfers that are missed due to delayed or cancelled flights, or other travel delays. Guests who miss their purchased or complimentary transfer must make their own way to the ship/hotel at their own expense. Trafalgar is not responsible for the cost of alternate travel arrangements due to missed transfers.

Baggage Fees, Baggage, and Personal Belongings: 
Trafalgar allows one (1) suitcase, one (1) carry-on bag, and one (1) personal bag (handbag, computer case, etc.) per person onboard our ships and motorcoaches. Airlines may have additional baggage restrictions and may impose additional fees for checked baggage and/or excess baggage. Additional taxes and surcharges may be collected by foreign government and non-government entities. Keep an eye on your baggage—it is your responsibility throughout the trip. Trafalgar is not responsible for loss, theft, or damage to baggage and/or personal belongings at any time during the cruise, or on included transfers and other transportation. A protection plan covering lost, stolen, or damaged baggage is available through the Trafalgar Travel Protection Plan. 

Flights included as part of the cruise/tour itinerary: Should your Trafalgar itinerary include one or more flights within the region visited as part of your cruise/tour itinerary, such flights will be in economy class. Should passengers’ baggage exceed the airline’s limit, excess baggage fees may be levied and will be the passengers’ responsibility to pay. 

Check-In and Check-Out Times:
Please note that standard check-in and check-out times will apply regardless of flight schedules or transfer arrangements. 

• Arrivals: On the day of embarkation, your stateroom will be ready after 3:00 PM. Guests who embark prior to 3:00 PM can wait in one of the public areas onboard. For itineraries beginning at a hotel, your room will be ready after the hotel’s standard check-in time. Trafalgar is unable to request early check-ins. 

• Departures: On the day of disembarkation, you must vacate your stateroom by 8:00 AM. Guests with flights departing later in the day may wait onboard in one of the public areas until 1:00 PM or later, depending on the sailing schedule. For itineraries ending at a hotel, you must vacate your room by the hotel’s standard check-out time. Trafalgar is unable to request late check-outs. 

Mandatory Passenger Registration: 
Trafalgar Guests are required to register for their cruise via our Passenger Information Form. There, you can provide the following necessary information: 

• Your full name and date of birth as shown on your passport. 

• Your personal details, including your email address and phone number. 

• Your emergency contact info and travel insurance details. 

• Any dietary, medical or other special requirements you may have. 

If your cruise/tour includes air travel as part of the program, flights will be booked using the passport information provided on our registration form. 

Documents: 
Provided full payment has been received on time and registration is completed, travel documents will be emailed to you 30 days prior to travel. Here, you’ll also find information about your cruise such as the point of embarkation, your accommodations, and answers to a host of FAQs.  

Passport/Visa: 
A valid passport is required to travel on all Trafalgar programs. Passports must be valid for at least six (6) months after the scheduled return date of the trip. You should check with your Travel Advisor or your Consulate Service for information regarding necessary visas and other documentation. Citizens must contact the appropriate consular office for entry requirements pertaining to your trip. Any visa(s) or other documentation required for a particular itinerary is the sole responsibility of the guest. Due to government-imposed security/immigration measures, passport information and emergency contact information are required for all passengers prior to release of documentation. 

Visas can be acquired for a fee through the consulates or embassies of the countries to be visited, and in some cases, they can be purchased on arrival. Obtaining and carrying these documents is your sole responsibility; Trafalgar will not be responsible for advising and/or obtaining required travel documentation for any passenger, or for any delays, damages, and/or losses, including missed portions of your trip, related to improper travel documentation. 

ETIAS: 
The European Travel Information and Authorisation System (ETIAS) is a visa waiver/pre-screening program for ALL travelers who are visiting countries in the Schengen Area, Cyprus, Bulgaria, and Romania. 

ETIAS is expected to come into effect in 2025. Once in effect, guests will complete a short online application with security, health, and passport questions, pay a processing fee, and obtain an approved ETIAS visa waiver within approximately 72 hours. The waiver will be required for entry and will be valid for short-term stays of up to 90 days. Travelers can then move freely between the Schengen countries as there are no internal hard borders within the zone. 

For more information, please visit the official website: https://travel-europe.europa.eu/etias_en. 

Travel Insurance Recommendation:
We strongly encourage you to purchase travel protection when traveling with Trafalgar. Should you choose to travel on Trafalgar without travel insurance coverage you will need to acknowledge your agreement to take full responsibility for all expenses (trip interruption, trip delay, medical expenses, quarantine expenses, and emergency evacuation/repatriation) that may arise while traveling with Trafalgar. Your cruise documents will not be released until the insurance acknowledgement section of the Passenger Information Form has been completed. If you do not currently have travel insurance, please contact Trafalgar or your travel advisor as soon as possible to discuss your options. 

Visit our Travel Protection page for more information about our travel protection options. 

Itinerary Changes:
You can count on the value of Trafalgar’s experience and regional knowledge to make sure you enjoy your cruise/tour even when conditions beyond our control occur. The very nature of a river, its sources, and networks of bridges and locks, means that there will be times when weather or other conditions in a region require Trafalgar to make adjustments and/or modifications to an itinerary. Although every effort will be made to keep itineraries, vessels, and hotels as they are shown in the brochure, Trafalgar reserves the right to substitute itineraries, hotels, or vessels. In such cases, we will do everything we can to make sure the locations visited, the excursions taken and the hotels or vessels offered are similar to the ones originally planned. Any changes to itineraries will not result in eligibility for a refund. Itineraries are subject to change without notice and may need to be altered specifically because of water levels, wind factors, or other conditions. Guests who choose to cancel or interrupt their cruise or cruise/tour due to an itinerary change will be subject to our standard Cancellation Policy. 

Advanced, Cancelled, or Delayed Sailing:
Trafalgar reserves the right to cancel, advance, postpone, or modify scheduled departure, return, or itinerary dates, as well as locations, events, and schedules, and may, but is not obligated to, substitute, vary, alter, reschedule, cancel, and/or relocate any accommodations, vessels, modes of transportation, and other aspects of the vacation. Trafalgar is authorized to take these actions due to causes or circumstances of any kind or nature beyond Trafalgar’s control or causes or circumstances within Trafalgar’s control that Trafalgar deems to make such actions appropriate. Trafalgar will not be liable for cancellation, delay, rescheduling, or other adjustment or impact to a departure or itinerary, or other aspects of the vacation brought about due to force majeure or other circumstances beyond its control that prevent or interfere with any aspect of the cruise/tour, also including governmental and administrative actions. The company’s only liability will be to provide Passengers the amount it has received for the Contract in the form of a Future Travel Credit or at Trafalgar’s discretion a refund of monies paid to Trafalgar in connection with such cruise/tour. Trafalgar is not responsible for other travel arrangements affected due to our cancellations or changes and is not liable for any cancellation or change costs or penalties incurred on other travel arrangements made with or without the provider, including air tickets. 

Stateroom Changes: 
If due to unexpected technical or other unforeseen circumstances, it becomes necessary to change a guest’s stateroom onboard, any change to stateroom category will result in eligibility for a refund equal to the fare difference between the category booked and the category of relocation. 

Extensions/Land Tours:
Trafalgar reserves the right to reschedule and/or cancel land extensions or land tours if the minimum number of participants (20 people) is not met or for safety reasons. If you, as the Passenger, choose to cancel your pre- or post-cruise extension one hundred and nineteen (119) days or less before departure, then please refer to the Cancellation Policy section for the applicable cancellation policy and penalties that will be applied. 

Security: 
Security is a major concern to all of us and the situation globally is constantly changing. Events around the world, coupled with the “Travel Advisories” put out by various governments, may at times necessitate changes to the accommodations and itinerary or even trip cancellation. Risks are involved in travel to any country that may experience security difficulties. You must accept these risks and assume responsibility for your own travel decisions. 

Health and Mobility: 
The Company strives to provide a safe, enjoyable, and memorable travel experience for all passengers, and has therefore put the following policies in place: 

• All guests must ensure they are medically and physically fit for travel. 

• Passengers are required to advise the Company at time of booking of any physical, medical, or other special needs that require accommodation. After the time of booking, should a Passenger develop a physical or medical condition that requires accommodation, the Passenger is required to advise the Company. 

• The Company may impose health and safety requirements necessary for the safe operation of the cruise-tour, and for the wellbeing of our Passengers and crew. The Company may also exclude an individual from participating in a tour or activity if that individual’s participation poses a direct threat to health or safety. To stop the spread of contagious illnesses, the Company or local authorities may require the isolation or quarantine of Passengers. These measures will not result in the eligibility for a refund of unused features or services. 

• The Company welcomes Passengers with special needs or disabilities, however, please note that the Company does not provide personal medical or mobility devices (such as wheelchairs, hearing aids, or prescription eye glasses) or services of a personal nature (such as pushing a wheelchair or assistance in eating, toileting, or dressing). A companion capable of providing such assistance must accompany any Passenger who requires services of a personal nature. 

• The Company does not employ medical personnel. Any necessary medical attention will be provided by a local facility at the passenger’s expense. The Company is not responsible or liable for any losses or costs incurred as a result of medical services obtained while on tour, or for the quality of the care or services received. 

• Passengers should be aware some tours include rough terrain, extensive walking over cobblestone streets, uneven pavement, stairs, and locations which may not be easily accessible or accessible by wheelchair. During the tour, the Company may make arrangements with carriers, hotels, and other independent suppliers to provide travel services. These parties are independent entities over which the Company has no control. Accommodations on international tours may differ from those in your home country. The Company cannot guarantee disability access or accommodations for passengers traveling on international tours. 

• The Company may, in its sole discretion, decline the booking of any passenger or remove any passenger who cannot comply or refuses to comply with Company’s Terms and Conditions. 

Early Return, Illness or Absence 
Early return expenses are the guest’s responsibility, unless this is due to negligence by the Provider. There is no refund for absence or early departure from a trip, including but not limited to missed hotels, transfers, meals or sightseeing cruises or optional extensions. The Provider urges you to purchase travel insurance which covers such circumstances. The Provider makes no representation or guarantees concerning reimbursement, scope of coverage, or other aspects of any travel insurance policy or claim. 

Young Travelers: 
Guests must be 5 years of age or older. Guests who are less than 18 years of age must be accompanied by a parent or guardian and booked in a cabin with someone who is 21 years of age or older. 

Smoking Policy: For the comfort of all our guests, smoking is only permitted on the sun decks of our ships. Smoking is not permitted on motorcoaches. This policy applies to all forms of smoking materials including vapor e-cigarettes. 

Diets:
Please advise the Trafalgar reservation agent of specific dietary considerations and we will do our best to accommodate your request. Please also indicate your needs when you complete the Passenger Information Form. 

Shipboard Credit:
If your Trafalgar River booking includes shipboard credit, it will be automatically applied to your onboard account. Shipboard credit is issued in Euros. In general, shipboard credit can be used towards the onboard purchase of beverages and tours not included in the cruise price, as well as items in our gift shop, and spa services. It cannot be used as a gratuity or to purchase items that are not sold onboard. Shipboard Credit is not available for purchase, and unused portions thereof are not refundable.  

Pets:
Pets are not permitted on Trafalgar trips.