Our most popular pre-booking questions including flights, transfers, pre and post river cruise extension packages, solo travel options, payments, deposits and more.
Travelling with Trafalgar offers exceptional value no matter where you’re going, or when, or how you’re choosing to travel. The river cruise price listed is per person based on two guests sharing a stateroom or suite. If you are travelling solo, please call us for supplement pricing information.
What’s included: test
What's not included:
Yes, Trafalgar welcomes children age 5+. All children and young people under 18 years old must be accompanied by, and booked in a cabin with, a parent or guardian (age 21+) who is who will be responsible for their supervision and welfare throughout the duration of their river cruise. Please note that there are limited connecting staterooms on some of our ships.
No, flights to and from your start and end destination are not included in the river cruise prices shown. However, you can add flights to your booking during the booking process (subject to availability). Call Us to discuss flight options and receive a quote.
Yes, you can book flights through Trafalgar.
Booking directly with Trafalgar?
Our Travel Experts are here to provide a seamless booking experience, including flights, travel insurance, pre and post-river cruise extensions and more.
Whether you’re booking online or through one of our Travel Experts, we are here to help. Call us to find all available flight options and offers or add them directly on your own through our booking engine.
Booking with a Travel Agent?
Your Travel Advisor/Agent will be able to book your flights through Trafalgar at the same time that they book your tour.
Yes. Our Travel Experts are able to help you with this process after you’ve booked your tour.
No, you don’t need to take any action. We will notify you or your Travel Agent of any schedule changes. In some cases, the airline may notify you directly at the same time they notify us.
No, airline seat numbers are not guaranteed. All seat availability, selection and allocation are subject to the airline’s terms and conditions.
Some airlines allow us to request your seat number in advance, while others offer advance seat selection once airline tickets are issued.
If you’re unable to pre-select a seat, most airlines will allow you to select these during the check-in process for your flight(s).
Booking directly with Trafalgar? Call Us to discuss all available flight options with our team. They will update your details, so they are reflected in your booking information.
Booking with a Travel Agent? Your Travel Advisor/Agent will be able to be able to advise on how and help you change your flights. They will update your details, so they are reflected in your booking information.
Please note that any changes are subject to airline rules and fees.
Please note that any changes are subject to airline rules and fees.
When you book your flights with Trafalgar, we’ll arrange group transfers between the airport and your ship or hotel on the first and last day of your trip, provided your flights meet our river cruise Transfer Guidelines. This allows you to begin and end your journey with ease, knowing the logistics are taken care of.
If your flight schedule falls outside our transfer guidelines on the first or last day of the itinerary, you will need to make your own transportation arrangements. Private transfers may be purchased at an additional cost.
There are a number of airport transfer options when you travel with Trafalgar. This depends on a number of factors including when you’re choosing to arrive and/or depart, how you booked your flight, when you’re arriving into your start destination, how you book and more. Please see below for your transfer options and how to add these to your tour.
If you are arriving and departing on day 1 or the last day of your river cruise:
When you or your Tavel Agent books your flights with Trafalgar, you may be eligible for complimentary group transfers between the airport and your ship or hotel on the first and last day of your trip, provided your flight times align with our Transfer Guidelines. Please note that group transfers may involve a wait of up to two hours. For added convenience, private car transfers for up to two guests can be booked with Trafalgar for an additional cost.
If you have pre and or post-river cruise extension packages booked through Trafalgar: If you add an optional extension to your river cruise booking, transfers between the ship and your hotel are included. Airport transfers are included only when flights are booked through Trafalgar.
If you have booked your own flights not through Trafalgar:
If you choose to arrange your own flights, group or private transfers may still be purchased. Through Trafalgar for an additional fee. Transfers must be booked no later than 45 days prior to departure, and flight details must meet our Transfer Guidelines. If flight times fall outside these guidelines, guests are responsible for arranging their own transfers. Please call us for pricing and availability. Flight information and payment must be received at least 45 days before departure to confirm transfers.
If you’ve got other plans, and plan to meet at the ship:
You are able to organise your own local options using taxis, Lyft, Uber or any rideshare apps. Please note that it is your responsibility to organise, and any costs are at your own expense.
If you book your flights independently and provide flight details for a Trafalgar airport transfer, then you’ll need to call us to let us know about any changes. Flight information and payment must be received at least 45 days before departure to confirm transfers.
Yes, depending on your river cruise itinerary you can add pre and/or post cruise extension packages to your booking. Check out our available river cruise extensions.
River cruise extension packages include:
For all river cruise extension inclusions and details, please see our dedicated river cruise extensions page.
The price listed for Trafalgar river cruises is per person based on two guests sharing a stateroom. Solo travellers are required to pay a supplement that varies by stateroom category. Please contact your Travel Agent or Trafalgar travel advisor for more information.
To see all our latest offers, please visit Travel Deals.
If you've travelled with us or one of our Travel Corporation sister tour brands you’re automatically a member of our Global Tour Rewards programme and entitled to a 5% discount off your next trip.
This discount will be applied during the booking process. You’ll be asked to provide details of your previous trip(s) with Trafalgar or another Travel Corporation sister tour brand, including the trip name and travel month/year. If you don't have this information, please call us for help.
Yes, groups of 10+ travellers or more may qualify for a discount. Call us for details.
Your trip deposit amount depends on your travel year. See our river cruise terms and conditions for details on deposit amount and final payment dates.
All payment dates and amounts will appear on your invoice once you’ve booked. Please note, deposit and full payment terms may vary for special offers. Please familiarise yourself with our full Booking Conditions.
The river cruise-only deposit is non-refundable. However, we do offer deposit protection, which means your cruise-only base deposit can be used toward a future Trafalgar river cruise or tour within the next five years.
Once your booking is confirmed you will receive an invoice shortly after booking both for river cruise deposits, or for river cruise bookings where you’ve paid in full. Please always check your junk, spam or promotions folder.
The payment process will depend on how you book your tour and there are a few ways you can make payments.
If you book with directly with Trafalgar:
If you book with a Travel Agent:
We accept the following payment methods:
Yes. You're able to change your travel plans up until your final payment is due. However, if you’re within your booking's cancellation period, additional charges will apply. Please note that any previously held discounts or offers are unable to be transferred to any changed bookings.
River cruise-only bookings: Any requested changes to your river cruise are subject to pricing and availability.
River cruise + flights: Any requested changes to your river cruise and flights are subject to pricing and availability. Please note that airlines have separate policies and charges, and additional amendment fees may apply.
If you need to change or cancel your trip, you’ll need to Call Us or your Travel Agent. Any requested changes and cancellations to your river cruise and flights will be subject to pricing and availability and applicable fees depending on your booking. Please note that airlines have separate policies and charges and additional amendment fees may apply.
Any fees related to requested changes and cancellations to your tour and flights will be subject to different pricing and availability and applicable fees depending on your booking. Please note that airlines have separate policies and charges, and additional amendment fees may apply.
River cruise-only bookings: If your booking is tour only (without internal and or international flights booked through Trafalgar), call us to speak to one our Travel Experts or contact your Travel Agent.
Tour + Flight bookings: If your booking includes international flights (booked through Trafalgar) you will need to call us to speak to, one our Travel Experts who can facilitate changing your details on your river cruise and direct with the airline on your behalf.
Please note that any name changes are subject to airline rules and fees.
Bookings to other guests are non-transferrable and any applicable cancellation fees would apply. Any new guests are treated as a new booking.
Trafalgar aim to deliver the best possible experience for every guest that chooses to travel with us.
If you have any specific requirements for when it comes to mobility (included but not limited to requiring a wheelchair, wanting to travel with a service animal, a mobility scooter or any mobility equipment) there are some key steps to follow before you book your river cruise which are taken care of by our Specialist Team. This starts with contacting us to fill out a ‘Specific Requirements’ form before you book.
The reason that we need this before you book is so our team can carefully review your requests and requirements to provide the best possible experience. This includes being able to provide you with detailed information regarding bringing any mobility aids. This includes but is not limited to considerations for travel style and destinations, space availability and facilities, and specific terrain to expect and any internal protocols we need to follow including with fellow guests. To get a copy of the ‘Specific Requirements’ form please follow the steps below:
Trafalgar’s river cruises are exciting and relatively active vacations. While there will be time to relax, there is also much to see and experience on ship and on shore. Included experiences generally involve a considerable amount of walking, navigating steps and traversing cobblestoned streets.
Some on-shore included and Optional Experiences may involve walking over uneven surfaces or navigating steps. If you have mobility limitations, certain sites may be more challenging to access. A reasonable level of fitness will help you enjoy your trip comfortably and confidently.
River ships, while spacious, are not compliant with the Americans with Disabilities Act, and some do not have elevators. Trafalgar reserves the right, at its sole discretion, to refuse passage or require a guest to end their trip if their physical condition may affect their own health, safety and enjoyment, or that of other travellers.
Use of mobility devices such as wheelchairs, walkers or scooters for tours or onboard use must be approved in advance. If you need assistance during the trip, we recommend travelling with a companion who can support you.
Trafalgar does not employ staff nurses or doctors on board its ships, nor can the onboard gift shop carry medications sold over the counter in the U.S. and other countries. Should you require medical attention, care must be obtained at local medical facilities at your own expense. Trafalgar is not responsible for any medical costs incurred or for the quality of medical care received.
Yes, you can bring your CPAP machine on your river cruise. This is considered medical equipment and is considered a separate piece of luggage in addition to your one piece of hold luggage included in your river cruise allocation. Please note that CPAP machines can come in different sizes. If you need to travel with a CPAP machine, please let us know when you book your tour and outline if it can be carried on as hand luggage.
Please note that it is your responsibility to check that your CPAP machine can operate on the voltage on the ship. Electrical current onboard is 220V (European standard), and each stateroom and suite includes one 110V outlet. You are also required to pack any travel adaptors and a power converter if necessary. We also recommend bringing an extension cable in case there is no socket located close to the bedside.
Flying with a CPAP Machine: Please note that Trafalgar is unable to provide advice on your airline policies when it comes to CPAP Machines. It is recommended that you contact the airline with plenty of notice before travel to inform them as well as ensure you understand and comply with their specific CPAP policies. This includes informing Airport Security that you are travelling with a CPAP machine, as it will need to go through a separate screening process.
If you are the owner of a documented service animal that you wish to travel with, it’s important that you advise us at the time of booking, or no later than 90 days out from travel. It’s essential that we have this information in advance as there are a number of protocols we need to follow before you travel. This includes but is not limited to advising all other booked guests in advance of travel and liaising with suppliers, and venues throughout your tour.
Please Call Us to speak to one of our Travel Experts to obtain your ‘Specific Requirements’ form, we will assess your requirements and provide the best possible advice regarding your vacation. We will advise any steps you are required to take and outline all requirements you are required and responsible for following on tour. Please note that while documented service animals are allowed, emotional support animals are unable to travel on our river cruises.
Each itinerary includes mix of walking each day to enjoy each destination and the on-shore experiences on offer as outlined in your itinerary. This includes but is not limited to walking from a coach to an iconic sightseeing experience, walking to a restaurant, and walking tours and more.
Each destination and its terrain can also vary. For example in some historic cities in Europe there can be uneven terrain and cobblestones which are part of the charm and beauty of these centuries old destinations and their historic centres. Some destinations may have steep inclines or steps and there are times when more walking is required than others.
Our trips all have a Balanced Activity, which ranges between 2 - 3 miles per day. If you have mobility issues and would like more information and help finding your perfect tour, please call us to discuss your requirements and options.
To provide the best duty of care for all our guests, it’s important that should advise of any dietary concerns that might affect you on your river cruise at time of booking. For example, if you carry an auto-injector for nuts or other allergies etc. or have a condition requiring special attention it is important that we know as soon as possible.
We will do our best to accommodate special dietary requests, including vegetarian, vegan, and medically recommended diets. A variety of gluten-free options are available onboard and are clearly identified. While traveling, we encourage you to inform the waitstaff of any dietary requirements so they can best assist you.
While we cannot guarantee in all locations, we will make every effort to assist where possible. Please advise us at the time of booking of any specifics. If you forget to do this when you book, this information can be shared when completing your Passenger Information Form.
Unfortunately, we’re unable to supply meals in accordance with strict religious requirements which includes salt-free, Kosher, Halal, requests for specific dietary supplements such as soya or almond /speciality nut milks and high protein or low-carb meals.
If you have specific requirements and you are concerned might impact your river cruise experience, we're here to answer any concerns and provide the best possible advice. If you’d like to speak to one of our team you can use our ‘Chat Now’ function in the bottom left of this screen or Call Us.
It is recommended that all guests purchase travel insurance.
Your insurance should include coverage for trip interruption, personal injury, medical expenses, and evacuation and repatriation, even during pandemic events.
Yes, we have options for group bookings. Please Call Us for more information.
Once your booking is confirmed, you will receive an invoice shortly after booking. Please always check your junk, spam or promotions folder.
Please call us using the number on our Contact Us page and select to speak to a river cruise agent.
Trafalgar Tours Limited is a proud member of The Travel Corporation family of companies.
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