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river cruises

frequently asked questions

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Frequently Asked Questions - River Cruises

The following information answers popular questions from before you book your river cruise through to your on-cruise experience. For tours please see this dedicated FAQs page.

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Before you book

Useful pre-booking topics including flights, transfers, extensions, payments, deposits and more.

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Before you travel

Helpful pre-travel information including payments, visas, dietary requirements, what to pack, your Travel Documents and more.

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On your cruise

Must-knows for your time on your river cruise including who you’ll travel with, your Experience Director and Experience Manager, your cabins and more.

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Port locations

Please use this page to verify your embarkation address and boarding time 24 hours prior to arrival.

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Get to know the River Cruise experience

Unlock the rivers of Europe, where local perspectives, warm hosting, and real connection meet effortless comfort.

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What's included on your River Cruise

Set sail on a journey where every detail is taken care of, ensuring a seamless and unforgettable trip. Here’s a quick look at the onboard and on-land essentials and experiences you’ll enjoy:

Experience Director, Experience Manager & crew

Be My Guest and MAKE TRAVEL MATTER® Experiences

Daily included experiences & local tours

Buffet breakfast & lunch, à la carte dinner with local flavours

Wine, beer & soft drinks with lunch and dinner

Teatime during an afternoon sailing

Lounges and sundeck for relaxing, socialising or games

Full morning service & evening turndown

Onboard entertainment

Self-service laundry

Onboard gratuities included

Bicycles for land use

Before you travel

Essential details and documents to help you prepare for your river cruise.

Passenger information form

Booked your trip? Please complete your passenger information form before you travel.

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Terms & conditions

View the terms and conditions for your river cruise booking.

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Transfers

Helpful guidance for getting from the airport to your ship.

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Help & Info

Who We Are

WE MAKE TRAVEL MATTER®

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Frequently Asked Questions

River Cruise Port Locations

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Make a River Cruise Payment

Booking Conditions

Trip Deposit Level

Recommendations

Trafalgar Tours Limited is a proud member of The Travel Corporation family of companies.
#SimplyTrafalgar
Travel House, Rue du Manoir St Peter Port, Guernsey, GY1 2JH

Save up to $3,044*!

Plus receive latest offers, travel inspiration, and discover how your travels will make a positive impact. Together, WE MAKE TRAVEL MATTER®.
Offer Terms

Save up to $3,044*!

Plus receive latest offers, travel inspiration, and discover how your travels will make a positive impact. Together, WE MAKE TRAVEL MATTER®.
Offer Terms

Trafalgar Tours Limited is a proud member of The Travel Corporation family of companies.
#SimplyTrafalgar
Travel House, Rue du Manoir St Peter Port, Guernsey, GY1 2JH

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Terms and Conditions

River Cruise Terms and Conditions

Booking Conditions