Question 1

What is and isn’t included in Trafalgar's tour pricing?

Accepted Answer

Trafalgar tours offer exceptional value no matter where you’re going, or when you’re choosing to travel. The price listed is per person twin-share (two guests sharing a room with a private bathroom). If you’re travelling solo, solo pricing will be displayed during the first step of the booking process once you select your departure on our website.  
 What’s included:

All accommodation
A Breakfast daily and some evening meals as described in your trip itinerary  two-person English-speaking Travel Director and Driver team with you for the duration of your journey
All porterage and restaurant gratuities
All hotel tips, charges and local taxes Sightseeing and activities as described in your itinerary
Many destinations offer complimentary coach transfers at scheduled timing, see Airport Transfers for more information

What's not included:

Flights to and from your start destination. Contact Us if you’d like us to book flights for you.
Extra pre and/ or post hotel nights for before and after your trip. These can be booked through Trafalgar and or your Travel Agent and be added during the booking process. Optional Experiences.
Optional Experiences are additional add-on experiences unique to the destination that are booked and paid for (credit card or cash) when you are on your tour. As Optional Experiences are not pre-bookable, this allows you the flexibility to pick and choose what you feel like when you’re on your trip.  
Visas and Travel Insurance.
Any taxi fares or personal spending money including for non-included items, meals.

For exactly what’s included and not included in your chosen tour, please see your chosen trip itinerary.

Question 2

What does a ‘Definite departure’ mean and when will my trip become definite?

Accepted Answer

Trafalgar tours are all about an amazing, shared group dynamic and that requires a minimum number of guests on your tour to deliver a great experience.  
If you see 'Definite departure' in the dates and pricing section of your tour, this means the trip has reached the minimum number of guests required and is guaranteed to go, unless extraordinary circumstances arise.   If your desired departure date is not marked as ‘Definite departure’, this can change at any point as others choose to book into it as well. Should we not be able to meet the minimum number of guests required, we will be sure to alert you as soon as possible and provide the best alternative options such as a different date/itinerary or we will even offer you a full land (tour-only) refund for any payment made.  
Our dates and pricing pages on our website are regularly updated to reflect our tours 'Definite departure’ status.

Question 3

What does it mean if a departure is labelled ‘Call Us’?

Accepted Answer

A departure labelled ‘Call Us’ means this departure is almost fully booked. If you’d like to book a departure labelled ‘Call Us’ availability needs to be confirmed by speaking with one of our team. Please call us using the number outlined on our Contact Us page or contact your Travel Agent who will be able to liaise with us on your behalf.

Question 4

What does it mean if a departure is ‘On Request’?

Accepted Answer

If a departure is labelled/shows as ‘On Request’ it means space on this departure is limited.  Simply continue with your booking request but note that your place won’t be confirmed immediately. It is highly likely that your place on an ‘On Request’ departure will be confirmed within 24-72 hours.

Question 5

Does Trafalgar offer booking holds?

Accepted Answer

For most departures, we can place a free courtesy hold your booking for up to 3 days with the exception of some special offers. If you are looking at an offer that is a Last Minute Deal, or within any booking conditions/full payment window, tour must be paid in full at time of booking.

Question 6

Can children travel on Trafalgar tours?

Accepted Answer

To book a child on to a Trafalgar tour they must be aged between 5-17 years old at time of travel. For any applicable offers and discounts for younger travellers, visit our Deals page.

Question 7

Can I book a triple room?

Accepted Answer

Yes, triple rooms are available on most tours and are suitable for two adults and one child. A child is defined as someone aged between 5-17 years of age at time of travel.
Travelling as a family of four? If you're on a trip as a family of four (two adults and two children), you will need two twin rooms.
Travelling as a family of five? If you're on a trip as a family of five (two adults and three children), you will need one triple room (for one adult and two children), and one twin room (for one adult and one child).
Travelling with three adults? As the third bed in a triple room is often a rollaway bed, adults may not find that comfortable. We would recommend booking two rooms for three adults.
You can see your room options for your group size on the ‘Trip Overview’ page of your chosen tour.

Question 8

Does twin-share mean there are two twin beds?

Accepted Answer

On Trafalgar tours twin-share means two guests sharing a room with two separate beds. If you are travelling as a couple and prefer to share a bed, please note this at time of booking and we will try our best to accommodate your request.

Question 9

Are flights included in Trafalgar’s tour prices?

Accepted Answer

No, flights to and from your start and end destination are not included in the tour prices shown. However, you can add flights to your booking during the booking process (subject to availability). Contact Us to discuss flight options and receive a quote.
Please note that if there are flights included as part of your tour itinerary as indicated, these are included as part of your tour price.

Question 10

Can I book flights through Trafalgar?

Accepted Answer

Yes, you can book flights through Trafalgar.
Booking directly with Trafalgar? Whether you’re booking online or through one of our Travel Experts we are here to help you find the complete package. Contact Us to find all available flight options and offers or add them directly on your own through our booking engine.
Booking with a Travel Agent? Your Travel Advisor/Agent will be able to book your flights through Trafalgar at the same time that they book your tour.
For more details, visit our  Flights page.

Question 11

If I book my flights with Trafalgar and the flight times change, do I need to do anything?

Accepted Answer

No, you don’t need to take any action. We will notify you or your Travel Agent of any schedule changes. In some cases, the airline may notify you directly at the same time they notify us.

Question 12

If flights are booked with Trafalgar, is my airline seat number guaranteed?

Accepted Answer

No, airline seat numbers are not guaranteed. All seat availability, selection and allocation are subject to the airline’s terms and conditions.  
Some airlines allow us to request your seat number in advance, where others offer advance seat selection once airline tickets are issued.
If you’re unable to pre-select a seat, most airlines will allow you to select these during the check-in process for your flight(s).

Question 13

If I need to change my flights, what do I do?

Accepted Answer

Booking directly with Trafalgar? Contact Us to discuss all available flight options with our team. They will update your details so they are reflected in your booking information.
Booking with a Travel Agent? Your Travel Advisor/Agent will be able to be able to advise on how and help you change your flights. They will update your details so they are reflected in your booking information.
Please note that any changes are subject to airline rules and fees. For more details, visit our Flights page.

Question 14

Are there any fees if I need to change my flights?

Accepted Answer

Please note that any changes are subject to airline rules and fees.

Question 15

Are complimentary airport transfers included in my Trafalgar tour and how do I find these?

Accepted Answer

Many of our tours have complimentary shared coach transfers when you arrive in your destination. For more information and how to book any applicable transfers for the region you’re visiting please visit our Airport Transfers page. Once you’ve done this, the best way to find any specific applicable transfer times and options for your chosen tour is to check ‘Arrival Transfers’ and ‘Departure Transfers’ shown on the first and last days of the website itinerary page.

Question 16

What are all my airport transfer options with Trafalgar, and how do I add these to my booking?

Accepted Answer

There are a number of airport transfer options when you travel with Trafalgar. This depends on a number of factors including when you’re choosing to arrive and/or depart, how you booked your flight, when you’re arriving into your start destination, how you book and more. Please see below for your transfer options and how to add these to your tour. 
If you are arriving and departing on day 1 or the last day of your tour:  
If you are planning to arrive on day 1 of your tour, and depart on the last day of your tour, on many of our trips, you can use our complimentary coach transfers from your tours stated arrival airport to your start hotel. The best way to find any specific applicable transfer times and options for your chosen tour is to check ‘Arrival Transfers’ and ‘Departure Transfers’ shown on the first day of the website itinerary page, or visit our Airport Transfers page.  
Booking directly with Trafalgar? These can be booked at the same time that you book your tour (highly recommended), and these will then automatically appear in your My Trafalgar Travel Portal Profile once you’ve booked. Or , you can add these to your My Trafalgar Travel Portal yourself, but this must be done no later than 21 days before your arrival.  
Booking with a Travel Agent? Your Travel Advisor/Agent will be able to book your transfer through Trafalgar at the same time you book your tour (recommended), or they can add them at a later date but no later than 21 days before your arrival. These will then be automatically added to your My Trafalgar Travel Portal.  
If you have pre and or post nights booked through Trafalgar:  
If you are planning on booking pre nights accommodation through Trafalgar, we can organise private transfers on your behalf. 
Booking directly with Trafalgar?  Transfers can be purchased with a Travel Expert through our ‘Chat Now’ function, or Contact Us via email or phone call. These will then automatically appear in your My Trafalgar Travel Portal account.  
Booking with a Travel Agent? Your Travel Advisor/Agent will be able to book your transfer through Trafalgar. These will then automatically appear in your My Trafalgar Travel Portal account.  
If you’ve got other plans, and plan to meet at the tour start hotel:  
You are able to organise your own local options using taxis, Lyft, Uber or any rideshare apps. Please note that it is your responsibility to organise, and any costs are at your own expense.

Question 17

What will happen to my Trafalgar airport transfers if I book my own flights and the time changes?

Accepted Answer

If you book your flights independently and provide flight details for a Trafalgar airport transfer then you’ll need to contact us to let us know about any changes.
Note: The ability to amend transfers varies by destination and we will always do our best to accommodate any changes or provide alternative suggestions as required.

Question 18

Can I book extra hotel nights before or after my Trafalgar tour?

Accepted Answer

Yes, you can book extra hotel nights through Trafalgar both pre and/or post-tour. There are a number of ways that you can do this. Note: All hotels are subject to availability. 
If you book directly with Trafalgar: You can opt to add extra hotel nights when selecting your departure date at the same time that you book your tour either on the website, or when speaking with our Contact Centre. Once you’ve already booked your tour and if you decided you want to add extra nights, you’re also able to do this within the My Trafalgar Travel Portal or Contact Us and we’ll be happy to help add any extra nights for you. 
If you’re booking with a Travel Agent: Your Travel Agent will be able to add extra nights to your reservation on your behalf.  
Travel Agent booking on behalf of your client? Please log in to the Travel Agent Portal where you can add these. Alternatively, please Contact Us and we will be happy to add these extra nights for you.

Question 19

If I book the same hotel before or after my trip, will I be in the same room?

Accepted Answer

While it cannot be guaranteed that you will get the same room as you've previously stayed in, you will be booked in the same room type as per your booking and that you have paid for.  
If you express the desire for the same room, please check directly with the hotel when you check in to see if they can accommodate your request.

Question 20

Is breakfast included when I book extra pre or post nights' accommodation with Trafalgar?

Accepted Answer

Breakfast inclusion on your pre and post night is included with the majority of our hotel partners. If an included hotel breakfast is important to you on your pre and/or post accommodation nights, please ensure that your Travel/Booking Agent is aware of this at time of booking so you can discuss your options.  Please note that breakfast is always included throughout each day of your tour, as indicated on your itinerary details.

Question 21

Can I request a specific hotel for my pre and or post night accommodation?

Accepted Answer

When you book pre and or post accommodation with Trafalgar, we conveniently book you at the same start hotel for your tour, where your tour departs from and where you meet your Travel Director and group at the start of your tour.  If you have a preferred accommodation partner or property for your pre and post accommodation, you are able to do this independently of Trafalgar. Please note that any transfers from your chosen hotel to the Trafalgar start hotel where you start your tour, are at your own cost.

Question 22

Will I have my own room?

Accepted Answer

When travelling solo with Trafalgar, it’s your choice whether you have your own room. You can choose from the following options: 
Solo room share: If you are going on our Europe, North & South America, Australia & New Zealand trips, consider our solo room share option. We’ll accommodate you with a fellow guest of the same gender, on a twin-bed basis. (Please note this option is unavailable on trips to Asia, Africa, and the Eastern Mediterranean.) 
Solo room: If you prefer more space, you can opt for a solo room (dependent on availability). This option will incur a solo supplement.

Question 23

Will I have to pay a single supplement?

Accepted Answer

As a solo traveller, you will only have to pay a solo supplement if you choose to have your own room, an option available on our Europe, North & South America, Australia & New Zealand trips.
The cost will depend on the trip and departure date. To find out the cost of a solo room, select Continue on the departure of your choice and then select the solo room option.
If you’d rather not pay a solo supplement, on many departures you have the option of single room upgrades or reduced single supplements.

Question 24

What is the average age of solo travellers?

Accepted Answer

The good news is travel (and solo travel) is for everybody with Trafalgar! We have guests of all ages travel with us, and the beauty of coming on a Trafalgar tour means that you’ll meet people from across the world, from different backgrounds, young and old.

Question 25

How big will my group be?

Accepted Answer

The number of guests on tour with you can vary depending on where your tour is going: 
Europe trips: An average of 40 to 45 guests 
United States and Canada trips: A maximum of 52 guests 
Australia and New Zealand trips: A maximum of 50 guests 
Asia trips: A maximum of 28 guests 
Africa trips: A maximum of 20 guests 
Latin America trips: A maximum of 40 to 45 guests

Wherever you’re travelling, you can be sure that you’ll meet an incredible group of people from across the world – that’s the beauty of going guided with Trafalgar.

Question 26

Is solo travel suitable for introverts?

Accepted Answer

When travelling solo on a Trafalgar tour, you can get involved as much or as little as you like. We have many Optional Experiences to choose from, so if one day you feel like throwing yourself into your tour, you can do that – or you can spend some free time on your own to recharge.
We create each itinerary with the perfect balance of downtime and discoveries. Keep an eye out for some of our trips that offer a more relaxed pace, with later starts and longer stays in each place.

If you would like to exclude yourself from an included experience, make sure to speak with your Travel Director so they can keep you up to date with timings and meeting points. Please note we cannot provide any compensation or refunds if you decide to not take part in an included activity or meal.

Question 27

Why should I travel solo with Trafalgar?

Accepted Answer

Travelling solo with Trafalgar means you can see the world and meet some incredible people along the way. You’ll share unforgettable moments together, and it’s why many of our guests stay in touch long after their tour has ended.

Going guided with Trafalgar on your solo travel journey also means that you don’t have to think about any of the logistical aspects of the trip – where you’re going to stay or eat, or what you’re going to do each day. Everything is taken care of when you travel with us and our Travel Directors will look out for you every step of the way, so all you have to do is focus on making new friends, seeing the world, and having a great time.

Question 28

Where can I go on holiday alone?

Accepted Answer

You can travel solo all over the world. Each year, millions of people travel alone, enjoying the independence of forging their own travel path or using it as an opportunity to connect with other travelers. If you want to travel solo, we recommend our specially-crafted tours, so you can meet like-minded solo travelers from all over the world.

Question 29

Where is the best place to travel alone?

Accepted Answer

We love traveling solo in places like Europe, Canada, Australia, Singapore and Japan, but there are dozens of great places to travel solo around the world. If you want to make new friends and experience new things, you'll love our handcrafted group tours, where you’ll see and experience the best of each destination, while learning new skills like cooking with local chefs and enjoying dinner and storytelling with local families.

Question 30

Why is solo travel important?

Accepted Answer

Traveling alone is one of the most enriching experiences you can have. It’s empowering and liberating and will challenge your limits. It helps you get out of your comfort zone, gain confidence, and see the world in a unique way. Solo travel also gives you the opportunity to learn about new cultures, gain new skills, and meet like-minded people who might just become lifelong friends.

Question 31

Does Trafalgar offer discounts?

Accepted Answer

To see all our latest offers, please visit our Travel Deals page

Question 32

How do I use my past guest discount?

Accepted Answer

If you've travelled with us or one of our Travel Corporation sister tour brands (including Contiki, Costsaver, Insight holidays and Luxury Gold), you’re automatically a member of our Global Tour Rewards programme and entitled to a 5% discount off your next trip.This discount will be applied during the booking process. Simply select your preferred departure and “Continue”. You’ll be asked to provide details of your previous trip(s) with Trafalgar or another Travel Corporation sister tour brand, including the trip name and travel month/year. If you don't have this information, please Contact Us for help.

Question 33

I've signed up for your newsletter. How do I use my travel credit?

Accepted Answer

When you sign up to Trafalgar’s newsletter you'll receive a special code via email to claim your travel credit.
You’ll receive a $125 per person discount toward your first Trafalgar trip; valid for each full paying adult who signs up with a unique email address. Valid for new bookings only made from 01 January to December 31, 2025, for travel from 01 January 2025, to 31 December 2026. Discount is not combinable with any other discount or offer, including Global Tour Rewards, Multiple Trip discounts, Group discounts or limited-time offers. Offer cannot be booked online. Offer is not available on Custom Groups. Trafalgar reserves the right to validate bookings and will remove any additional offers added online that are not combinable. Other conditions may apply. We reserve the right to modify, suspend, or discontinue this offer at any time, for any reason, and without prior notice.

Question 34

Is there a discount for group bookings?

Accepted Answer

Yes, groups of 9+ travellers or more may qualify for a 5% discount per person. For more details, visit our Group Travel page.

Question 35

How much are Trafalgar deposits and when is full payment due?

Accepted Answer

Your trip deposit amount depends on your trip level. See Trip Deposit Levels to find your tour trip level and deposit amount. Once you’ve found your trip under our Trip Deposit Levels you can see your full payment due date in our Payment Terms.
All payment dates and amounts will appear on your invoice once you’ve booked. Please note, deposit and full payment terms may vary for special offers. Please familiarise yourself with our full Booking Conditions.

Question 36

Is the tour deposit refundable once I’ve paid?

Accepted Answer

Tour-only deposits are non-refundable. However, we do offer deposit protection, which means your tour-only base deposit can be used toward a future Trafalgar, or Travel Corporation sister tour brands holiday within the next five years.

Question 37

Once I’ve booked my Trafalgar tour, when will I get my invoice/ bill?

Accepted Answer

Once your booking is confirmed you will receive an invoice shortly after booking both for tour deposits, or for tours where you’ve paid in full. Please always check your junk, spam or promotions folder.

Question 38

How can I make a payment towards my Trafalgar tour booking?

Accepted Answer

The payment process will depend on how you book your tour and there are a number of ways you can make payments.    
If you book with directly with Trafalgar:

Once you’ve booked your tour you will need to create and complete your personal My Trafalgar Travel Portal account. Within the portal you’re able to make any secure payments for the balance of your tour.

You can Contact Us and we’ll send you a one-time secure payment link or take your payment over the phone

If you book with a Travel Agent:

Contact your Travel Agent to make payments for your tour directly through them.

Are you a Travel Agent? you can make payments directly through the Travel Agent Portal where you can also view your invoices.

Question 39

What payment methods can I use to pay for my Trafalgar tour?

Accepted Answer

We accept the following payment methods:

Credit/debit cards: Visa, MasterCard, American Express, Maestro, and Discover

PayPal

Question 40

How do I gift my Travel Credits to somebody else?

Accepted Answer

If you want to gift your travel credits so someone else who is planning to book, you will need to Contact Us with the following details:

Your name

Original booking number

Name of the new guest

New booking number

We will then verify the details and complete the transfer/gifting of your travel credits as requested.

Question 41

Can I change or cancel my Trafalgar tour?

Accepted Answer

Yes. You're able to change your travel plans up until your final payment is due. However, if you’re within your booking's cancellation period, additional charges will apply. Please note that any previously held discounts or offers are unable to be transferred to any changed bookings.
 
Tour-only bookings: Any requested changes to your tour are subject to pricing and availability.  
 
Tour + flights: Any requested changes to your tour and flights are subject to pricing and availability. Please note that airlines have separate policies and charges and additional amendment fees may apply.

Question 42

What should I do if I need to change or cancel my trip?

Accepted Answer

If you need to change or cancel your trip, you’ll need to Contact Us or your Travel Agent. Any requested changes and cancellations to your tour and flights will be subject to pricing and availability and applicable fees depending on your booking. Please note that airlines have separate policies and charges and additional amendment fees may apply.

Question 43

Are there any cancellation fees if I need to cancel my tour?

Accepted Answer

Any fees related to requested changes and cancellations to your tour and flights will be subject to different pricing and availability and applicable fees depending on your booking. Please note that airlines have separate policies and charges, and additional amendment fees may apply.

Question 44

If I need to change my name on a booking, how do I do that?

Accepted Answer

If you book a tour and need to change and/or add your middle name at any point, there are a number of ways you can do this.  
 
Tour-only bookings: If your booking is tour only (without internal and or international flights booked through Trafalgar), you will be able to email us with the details of the change.  
 
Tour + Flight bookings: If your booking includes internal and or international flights (booked through Trafalgar) you will need to call us to speak to one our Travel Experts who can facilitate changing your details on your tour and direct with the airline on your behalf.  
 
Please note that any name changes are subject to airline rules and fees.

Question 45

Can I transfer my booking to someone else?

Accepted Answer

Bookings to other guests are non-transferrable and any applicable cancellation fees would apply. Any new guests are treated as a new booking.

Question 46

I have limited mobility and specific requirements for travel; can I book on (or travel on) on a Trafalgar tour?

Accepted Answer

Trafalgar aim to deliver the best possible experience for every guest that chooses to travel with us.  
 
If you have any specific requirements for when it comes to mobility (included but not limited to requiring a wheelchair, wanting to travel with a service animal, a mobility scooter or any mobility equipment) there are some key steps to follow before you book your tour which are taken care of by our Specialist Team. This starts with contacting us to fill out a ‘Specific Requirements’ form before you book your tour.  
 
The reason that we need this before you book is so our team can carefully review your requests and requirements to provide the best possible experience. This includes being able to provide you with detailed information regarding bringing any mobility aids. This includes but is not limited to considerations for particular tours and destinations, space availability and coach requirements and facilities, and specific terrain to expect and any internal protocols we need to follow including with fellow guests. To get a copy of the ‘Specific Requirements’ form please follow the steps below:

Select your chosen itinerary and departure date and have the information handy 
Contact Us and ask our team for a ‘Specific Requirements’ form to fill out which they will send to you direct 
You’ll then be asked to fill out the form to outline any requests and details and send back to our team 
Our Specialist Team can review your requests and make recommendations based on your requests and outline any considerations around your request.

Question 47

Will my Travel Director be able to help me with my mobility and medical requirements on tour?

Accepted Answer

Guests must ensure they are medically and physically able to travel and should advise of any dietary or health related issues that might affect them during the trip.  
 
Although our Travel Directors and Drivers are with you to support your journey, they are responsible for delivering an amazing holiday for your entire group, organising tickets, guiding you through destinations and sharing their in-depth knowledge of each destination, and delivering an amazing holiday you’ll never forget.  
 
Your Travel Director and Drivers are unable to provide physical assistance to individual guests on tour. If you require individual assistance to walk, get on and off the coach and other vehicles or modes of transport, and for personal needs such as dining, dressing, or medical injections or pushing wheelchairs, you’ll need to book with a companion to support you with these tasks throughout your holiday. This also includes being able to assemble and dismantle any mobility devices.  
 
If, in the opinion of your Travel Director, your health or level of fitness is endangering or likely to endanger either the health or well-being of yourself or any third party/other guests on your tour, you may be excluded from all or part of the trip without refund or recompense. Please refer to our booking conditions for further information.

Question 48

Can I bring a CPAP Machine on tour?

Accepted Answer

Yes, you can bring your CPAP machine on tour with you on your tour and this is considered medical equipment and is considered a separate piece of luggage in addition to your one piece of hold luggage included in your tour allocation. Please note that CPAP machines can come in different sizes. If you need to travel with a CPAP machine, please let us know when you book your tour and outline if it needs to go beneath the coach or can be carried on as hand luggage.
 
Please note that it is your responsibility to check that your CPAP machine can operate on the voltage at each of your destinations on trip. You are also required to pack any travel adaptors and a power converter if necessary. We also recommend bringing an extension cable in case there is no socket located close to the bedside.  
Please note that solo guests using a CPAP machine cannot select Twin Share as a room type. Guests bringing a CPAP machine must book a Single room.
 
Flying with a CPAP Machine: Please note that Trafalgar is unable to provide advice on your airline policies when it comes to CPAP Machines. It is recommended that you contact the airline with plenty of notice before travel to inform them as well as ensure you understand and comply with their specific CPAP policies. This includes informing Airport Security that you are travelling with a CPAP machine as it will need to go through a separate screening process.

Question 49

Can I bring a service animal on my Trafalgar tour?

Accepted Answer

If you are the owner of a documented service animal that you wish to travel with, it’s important that you advise us at the time of booking, or no later than 60 days out from travel. It’s essential that we have this information in advance as there are a number of protocols we need to follow before you travel. This includes but is not limited to advising all other booked guests in advance of travel and liaising with suppliers, hotels and venues throughout your tour. Please Call Us to speak to one of our Travel Experts to obtain your ‘Specific Requirements’ form, we will assess your requirements and provide the best possible advice regarding your holiday. We will advise any steps you are required to take and outline all requirements you are required and responsible for following on tour. Please note that while documented service animals are allowed, emotional support animals are unable to travel on our tours.

Question 50

How much walking is involved in your trips?

Accepted Answer

Each itinerary includes mix of walking each day to enjoy each destination and the experiences on offer as part of your included tour. This includes but is not limited to walking from your coach to an iconic sightseeing experience, walking to a restaurant, and walking tours and more.  
 
Each destination and its terrain can also vary. For example in some historic cities in Europe there can be uneven terrain and cobblestones which are part of the charm and beauty of these centuries old destinations and their historic centres. Some destinations may have steep inclines or steps and there are times when more walking is required than others.  
  
The activity level and amount of walking varies with each individual itinerary. Our leisurely trips will typically feature between 1 - 2 miles of walking per day, our balanced trips between 2 - 3 miles per day and our dynamic trips usually feature over 4 miles per day.  
  
To check the Activity level for your chosen tour, please check your tour itinerary to see if it is labelled Leisurely, Balanced or Dynamic.  
 
If you have mobility issues and would like more information and help finding your perfect tour, please Contact Us to discuss your requirements and options.

Question 51

I have special dietary requirements, can I travel on a Trafalgar tour?

Accepted Answer

To provide the best duty of care for all our guests, it’s important that should advise of any dietary concerns that might affect you on your tour at time of booking. For example, if you carry an auto-injector for nuts or other allergies etc or has a condition requiring special attention it is important that we know as soon as possible.  
 
We will do our best to accommodate special dietary requests, including vegetarian, vegan, and medically recommended diets such as gluten-free or diabetic. While we cannot guarantee in all locations, we will make every effort to assist where possible. Please advise us at the time of booking of any specifics.  If you forget to do this when you book, you can do so in your My Trafalgar Travel Portal account under ‘Personalise your trip’ as soon as possible, so that your Travel Director is aware of your requirements before you even start your tour.  
 
Unfortunately, we’re unable to supply meals in accordance with strict religious requirements which includes salt-free, Kosher, Halal, requests for specific dietary supplements such as soya or almond /speciality nut milks and high protein or low-carb meals.

Question 52

I have other specific requirements that aren't listed here, who can I speak to about these?

Accepted Answer

If you have specific requirements and you are concerned might impact your tour experience, we're here to answer any concerns and provide the best possible advice. If you’d like to speak to one of our team you can use our 24/7 ‘Chat Now’ function in the bottom left of this screen or use our Contact Us page and choose your preferred method who can help with your query.

Question 53

Do I need travel insurance?

Accepted Answer

It is recommended that all guests purchase travel insurance.   
  Your insurance should include coverage for trip interruption, personal injury, medical expenses, and evacuation and repatriation, even during pandemic events. You can purchase this at the same time you book your trip, and this will be automatically added to your booking. If you forget to book insurance, you can add this afterwards with our Travel Experts, or with your Travel Agent.

Question 54

Can I book a group trip?

Accepted Answer

Yes, we have options for group bookings and we offer specific discounts for groups of 9+ guests who travel with us.

Book your group a space on existing tours
Book a departure exclusively 
You can create your own custom itinerary based on your group’s interests for 15+ guests.

Learn more on our groups page.

Question 55

Can I book a custom trip for a group?

Accepted Answer

Yes, if you're travelling with a group of 15+ travellers, our groups department can create your perfect Custom Tour to any destination. Custom tours are a great choice for larger groups seeking tailored experiences with everything all organised on your behalf, and the benefit of Trafalgar’s buying power and connections.  
 
Learn more on our custom tours page.

Question 56

Once I’ve booked, how will I know that my Trafalgar tour booking is confirmed?

Accepted Answer

Once your booking is confirmed you will receive an invoice shortly after booking. Please always check your junk, spam or promotions folder.

Question 57

How do I get a copy of a Trafalgar brochure?

Accepted Answer

To get a free copy of a printed brochure of your destination of choice delivered right to your door, please visit our Order a brochure page.

Question 58

How can I contact Trafalgar’s customer service for further assistance?

Accepted Answer

Please visit use the ‘Chat Now’ function in the bottom left of the homepage to speak with one of our 24/7 team. Or, if you prefer the Contact Us page and use your preferred contact method to get in touch with our team.

Question 59

What words or phrases I will hear on my Trafalgar tour?

Accepted Answer

Sightseeing is included in your itinerary and will generally involve a fair amount of walking and standing. There are a number of terms used to describe sightseeing activities in the itinerary and there are slight differences in their meaning:Sightseeing trip: A Local Specialist will accompany you on a trip of a city or site and share their local knowledge and passion for a destination.
Orientation tour: Places of interest are pointed out, allowing you to go and explore them on your own.See: Observe sights while passing by on your coach, cruise or train.View: A brief stop to enjoy the sights and take some photos.Visit: A stop with time to enjoy a specific site.Time to relax and discover: Free time on your own.A day to relax: No planned activities; time for Optional Experiences or other independent activities. Your Travel Director will be able to assist you with providing ideas and suggestions to match your interests and get the most out of the day.
“Why not see” or “perhaps enjoy” “you can opt/choose to” These phrases are include and are not limited to the terms referring to Optional Experiences not included in your tour price, but which are available for an additional fee and are bookable on your tour. When you’re on your tour, your Travel Director will be happy to provide you with information regarding these, or other ways in which to spend your free time.

Frequently Asked Questions

FAQs home

Before you travel

On the road

After your trip

FAQs home

Before you travel

On the road

After your trip

Before you book

Trip pricing and inclusions

What is and isn’t included in Trafalgar's tour pricing?

What does a ‘Definite departure’ mean and when will my trip become definite?

What does it mean if a departure is labelled ‘Call Us’?

What does it mean if a departure is ‘On Request’?

Does Trafalgar offer booking holds?

Can children travel on Trafalgar tours?

Can I book a triple room?

Does twin-share mean there are two twin beds?

Flights

Are flights included in Trafalgar’s tour prices?

Can I book flights through Trafalgar?

If I book my flights with Trafalgar and the flight times change, do I need to do anything?

If flights are booked with Trafalgar, is my airline seat number guaranteed?

If I need to change my flights, what do I do?

Are there any fees if I need to change my flights?

Airport transfer

Are complimentary airport transfers included in my Trafalgar tour and how do I find these?

What are all my airport transfer options with Trafalgar, and how do I add these to my booking?

What will happen to my Trafalgar airport transfers if I book my own flights and the time changes?

Extra hotel nights

Can I book extra hotel nights before or after my Trafalgar tour?

If I book the same hotel before or after my trip, will I be in the same room?

Is breakfast included when I book extra pre or post nights' accommodation with Trafalgar?

Can I request a specific hotel for my pre and or post night accommodation?

Solo travel options

Will I have my own room?

Will I have to pay a single supplement?

What is the average age of solo travellers?

How big will my group be?

Is solo travel suitable for introverts?

Why should I travel solo with Trafalgar?

Where can I go on holiday alone?

Where is the best place to travel alone?

Why is solo travel important?

Discounts and offers

Does Trafalgar offer discounts?

How do I use my past guest discount?

I've signed up for your newsletter. How do I use my travel credit?

Is there a discount for group bookings?

Deposits and payments

How much are Trafalgar deposits and when is full payment due?

Is the tour deposit refundable once I’ve paid?

Once I’ve booked my Trafalgar tour, when will I get my invoice/ bill?

How can I make a payment towards my Trafalgar tour booking?

What payment methods can I use to pay for my Trafalgar tour?

How do I gift my Travel Credits to somebody else?

Changes and cancellations

Can I change or cancel my Trafalgar tour?

What should I do if I need to change or cancel my trip?

Are there any cancellation fees if I need to cancel my tour?

If I need to change my name on a booking, how do I do that?

Can I transfer my booking to someone else?

Mobility accessibility and medical

I have limited mobility and specific requirements for travel; can I book on (or travel on) on a Trafalgar tour?

Will my Travel Director be able to help me with my mobility and medical requirements on tour?

Can I bring a CPAP Machine on tour?

Can I bring a service animal on my Trafalgar tour?

How much walking is involved in your trips?

I have special dietary requirements, can I travel on a Trafalgar tour?

I have other specific requirements that aren't listed here, who can I speak to about these?

Travel insurance

Do I need travel insurance?

Groups of 9+ travellers

Can I book a group trip?

Can I book a custom trip for a group?

Other

Once I’ve booked, how will I know that my Trafalgar tour booking is confirmed?

How do I get a copy of a Trafalgar brochure?

How can I contact Trafalgar’s customer service for further assistance?

How much walking is involved in your trips? 

Do I need travel insurance? 