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To our valued guest,

Thank you for choosing Trafalgar for your future holiday. As one of The Travel Corporation (TTC) 42 award-winning travel and hospitality brands that is owned and led by my family. I want to help you feel fully confident in investing your future travel arrangements and monies with us, despite these uncertain times. We recognise that in these challenging times, many travel companies are under severe financial strain and this is causing understandable concern among travellers, including some of our guests. TTC is a global business and 2020 marks a very special year for us; our first hundred years in business, always run by the same family now across four generations. Over the century, we have built and nurtured an outstanding reputation for innovative travel experiences, superb service, warm hospitality and great value.

We have learned to always conduct our business conservatively and today are fully accredited in all the countries we do business in. Being private, we usually do not release information regarding our financial position, but these aren’t usual times. I’d like to personally reassure you of TTC’s current financial strength and future longevity, by sharing some tangible financial information with you and therefore give you the peace of mind that goes beyond our commitment to a great holiday, to that your monies are safe.

Within our group of TTC brands is Red Carnation Hotels, which owns 16 spectacular properties, situated in prime locations around the world. Red Carnations Hotels, is audited by the international accountancy firm Mazars, which confirms that the Company has unencumbered fixed assets in excess of US$300,000,000 (AU$465,000,000 / NZ$510,000,000 ) at 31 December 2019.

We share this solely to give you reassurance and comfort in knowing that TTC is highly solvent. May this therefore give you, our clients and future guests, the confidence that your monies for future travel with Trafalgar are safe with TTC. This is a commitment that many other travel companies are unfortunately unable to provide to you at this time.

TTC & our TreadRight Foundation remain dedicated to responsibly and sustainably connect travellers to the places we go, when we can begin exploring this incredible world again. As a passionate traveller myself, I can’t wait to go on holiday again with my wife (we celebrate our 25 anniversary this year) and three children too. Please also be assured that your health and wellbeing is at the forefront of everything we are doing right now, to prepare for when we can all begin to responsibly travel again. Our teams are working tirelessly to ensure that when we can travel again, we will have the necessary physical distancing and hygiene measures in place. Please visit our website for more details.

On behalf of my family, our board of directors and all of our incredible team members around the world, please stay safe and we look forward to welcoming you on your future travel adventure, when the time is right.

Brett Tollman

CEO

The Travel Corporation

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