Question 1

1. Our Commitment

Accepted Answer

We aim to provide an inclusive digital experience for all users, regardless of ability or technology.
Our design, content, and development processes incorporate accessibility principles from the start.
We conduct regular accessibility audits and testing to identify and resolve any issues.

Question 2

2. Current Status

Accepted Answer

While we are not fully AA compliant yet, we are progressively implementing improvements and features that meet or exceed WCAG AA criteria. This includes:

Text alternatives for all non-text content
Enhanced colour contrast and text readability
Keyboard navigation support
Compatibility with assistive technologies

Question 3

3. Standards and Regulations

Accepted Answer

Our efforts are guided by:

WCAG 2.1 AA success criteria
Applicable accessibility legislation such as the Americans with Disabilities Act (ADA) and, where relevant, EN 301 549

Question 4

4. Continuous Improvement

Accepted Answer

Accessibility is an ongoing effort. We regularly review our site and services to ensure continued compliance and user-centred design. As technology evolves, we will continue to improve accessibility by:

Providing training for our team on accessibility best practices
Scheduling periodic third-party accessibility reviews

Question 5

5. Feedback and Assistance

Accepted Answer

Your feedback is vital to our success. If you experience any difficulty accessing our content or have suggestions for improvement, please Contact Us
We aim to respond to all accessibility-related inquiries promptly and work with you to ensure your needs are met.

Accessibility Statement