Beware of phishing emails and text messages
Scammers are sending fake e-mails, texts and WhatsApp messages pretending to be a “reservations desk” or our airline partners. They ask for last-minute payments or personal data and threaten to cancel your trip if you don’t comply. This is fraud.
Phishing scams are fraudulent attempts to obtain sensitive information like usernames, passwords, and credit card details, often by disguising as a trustworthy entity.
Be skeptical of unsolicited emails and messages, especially asking for sensitive personal information (like bank or credit card details) or containing suspicious links.
Always check the sender's email address and ensure it matches the official address of the organization they claim to be from. Look for misspellings or unusual domain names. Be wary of messages coming from free email address like Gmail or Hotmail.
Validate all urgent requests with your travel advisor or by contacting us directly using the “Contact Us” page on our website.
Report the scam to the FTC at: https://reportfraud.ftc.gov/
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