Question 1

What is and isn’t included in Trafalgar's river cruise pricing?

Accepted Answer

Trafalgar tours offer exceptional value no matter where you’re going, or when you’re choosing to travel. The price listed is per person twin-share (two guests sharing a room with a private bathroom). If you’re traveling solo, solo pricing will be displayed during the first step of the booking process once you select your departure on our website.  
 What’s included:

All accommodation

Breakfast daily and some evening meals as described in your trip itinerary

A two-person English-speaking Travel Director and Driver team with you for the duration of your journey

All porterage and restaurant gratuities

All hotel tips, charges and local taxes

Sightseeing and activities as described in your itinerary

Many destinations offer complimentary coach transfers at scheduled timing, see Airport Transfers for more information

What's not included:

Flights to and from your start destination. Contact Us if you’d like us to book flights for you.

Extra pre and/ or post hotel nights for before and after your trip. These can be booked through Trafalgar and or your Travel Agent and be added during the booking process.

Optional Experiences. Optional Experiences are additional add-on experiences unique to the destination that are booked and paid for (credit card or cash) when you are on your tour. As Optional Experiences are not pre-bookable, this allows you the flexibility to pick and choose what you feel like when you’re on your trip.

Visas and Travel Insurance.

Any taxi fares or personal spending money including for non-included items, meals.

For exactly what’s included and not included in your chosen tour, please see your chosen trip itinerary.

Question 2

What does a ‘Definite departure’ mean and when will my trip become definite?

Accepted Answer

Trafalgar tours are all about an amazing, shared group dynamic and that requires a minimum number of guests on your tour to deliver a great experience.  
If you see 'Definite departure' in the dates and pricing section of your tour, this means the trip has reached the minimum number of guests required and is guaranteed to go, unless extraordinary circumstances arise.   If your desired departure date is not marked as ‘Definite departure’, this can change at any point as others choose to book into it as well. Should we not be able to meet the minimum number of guests required, we will be sure to alert you as soon as possible and provide the best alternative options such as a different date/itinerary or we will even offer you a full land (tour-only) refund for any payment made.  
Our dates and pricing pages on our website are regularly updated to reflect our tours 'Definite departure’ status.

Question 3

What does it mean if a departure is labelled ‘Call Us’?

Accepted Answer

A departure labelled ‘Call Us’ means this departure is almost fully booked. If you’d like to book a departure labelled ‘Call Us’ availability needs to be confirmed by speaking with one of our team. Please call us using the number outlined on our Contact Us page or contact your Travel Agent who will be able to liaise with us on your behalf.

Question 4

What does it mean if a departure is ‘On Request’?

Accepted Answer

If a departure is labelled/shows as ‘On Request’ it means space on this departure is limited.
Simply continue with your booking request but note that your place won’t be confirmed immediately. It is highly likely that your place on an ‘On Request’ departure will be confirmed within 24-72 hours.

Question 5

Does Trafalgar offer booking holds?

Accepted Answer

For most departures, we can place a free courtesy hold your booking for up to 3 days with the exception of some special offers. If you are looking at an offer that is a Last Minute Deal, or within any booking conditions/full payment window, tour must be paid in full at time of booking.

Question 6

Can children travel on Trafalgar tours?

Accepted Answer

To book a child on to a Trafalgar tour they must be aged between 5-17 years old at time of travel. For any applicable offers and discounts for younger travelers, visit our Deals page.

Question 7

Can I book a triple room?

Accepted Answer

Yes, triple rooms are available on most tours and are suitable for two adults and one child. A child is defined as someone aged between 5-17 years of age at time of travel.
Traveling as a family of four? If you're on a trip as a family of four (two adults and two children), you will need two twin rooms.
Traveling as a family of five? If you're on a trip as a family of five (two adults and three children), you will need one triple room (for one adult and two children), and one twin room (for one adult and one child).
Traveling with three adults? As the third bed in a triple room is often a rollaway bed, adults may not find that comfortable. We would recommend booking two rooms for three adults.
You can see your room options for your group size on the ‘Trip Overview’ page of your chosen tour.

Question 8

Does twin-share mean there are two twin beds?

Accepted Answer

On Trafalgar tours twin-share means two guests sharing a room with two separate beds. If you are traveling as a couple and prefer to share a bed, please note this at time of booking and we will try our best to accommodate your request.

Question 9

Are flights included in Trafalgar’s river cruise prices?

Accepted Answer

No, flights to and from your start and end destination are not included in the river cruise prices shown. However, you can add flights to your booking during the booking process (subject to availability). Call Us to discuss flight options and receive a quote.

Question 10

Can I book flights through Trafalgar?

Accepted Answer

Yes, you can book flights through Trafalgar.Booking directly with Trafalgar?Our Travel Experts are here to provide a seamless booking experience, including flights, travel insurance, pre and post-river cruise extensions and more.Whether you’re booking online or through one of our Travel Experts, we are here to help. Call us to find all available flight options and offers or add them directly on your own through our booking engine.  Booking with a Travel Agent?Your Travel Advisor/Agent will be able to book your flights through Trafalgar at the same time that they book your tour.

Question 11

Can I add flights after I book my Trafalgar river cruise?

Accepted Answer

Yes. Our Travel Experts are able to help you with this process after you’ve booked your tour.

Question 12

If I book my flights with Trafalgar and the flight times change, do I need to do anything?

Accepted Answer

No, you don’t need to take any action. We will notify you or your Travel Agent of any schedule changes. In some cases, the airline may notify you directly at the same time they notify us.

Question 13

If flights are booked with Trafalgar, is my airline seat number guaranteed?

Accepted Answer

No, airline seat numbers are not guaranteed. All seat availability, selection and allocation are subject to the airline’s terms and conditions.
Some airlines allow us to request your seat number in advance, while others offer advance seat selection once airline tickets are issued.
If you’re unable to pre-select a seat, most airlines will allow you to select these during the check-in process for your flight(s).

Question 14

If I need to change my flights, what do I do?

Accepted Answer

Booking directly with Trafalgar? Call Us to discuss all available flight options with our team. They will update your details, so they are reflected in your booking information. 
Booking with a Travel Agent? Your Travel Advisor/Agent will be able to be able to advise on how and help you change your flights. They will update your details, so they are reflected in your booking information.  
Please note that any changes are subject to airline rules and fees.

Question 15

Are there any fees if I need to change my flights?

Accepted Answer

Please note that any changes are subject to airline rules and fees.

Question 16

Are complimentary airport transfers included in my Trafalgar river cruise and how do I find these?

Accepted Answer

When you book your flights with Trafalgar, we’ll arrange group transfers between the airport and your ship or hotel on the first and last day of your trip, provided your flights meet our river cruise Transfer Guidelines. This allows you to begin and end your journey with ease, knowing the logistics are taken care of. 
If your flight schedule falls outside our transfer guidelines on the first or last day of the itinerary, you will need to make your own transportation arrangements. Private transfers may be purchased at an additional cost.

Question 17

What are all my airport transfer options with Trafalgar, and how do I add these to my booking?

Accepted Answer

There are a number of airport transfer options when you travel with Trafalgar. This depends on a number of factors including when you’re choosing to arrive and/or depart, how you booked your flight, when you’re arriving into your start destination, how you book and more. Please see below for your transfer options and how to add these to your tour.
If you are arriving and departing on day 1 or the last day of your river cruise:When you or your Tavel Agent books your flights with Trafalgar, you may be eligible for complimentary group transfers between the airport and your ship or hotel on the first and last day of your trip, provided your flight times align with our Transfer Guidelines. Please note that group transfers may involve a wait of up to two hours. For added convenience, private car transfers for up to two guests can be booked with Trafalgar for an additional cost.
If you have pre and or post-river cruise extension packages booked through Trafalgar:  If you add an optional extension to your river cruise booking, transfers between the ship and your hotel are included. Airport transfers are included only when flights are booked through Trafalgar.
If you have booked your own flights not through Trafalgar:If you choose to arrange your own flights, group or private transfers may still be purchased. Through Trafalgar for an additional fee. Transfers must be booked no later than 45 days prior to departure, and flight details must meet our Transfer Guidelines. If flight times fall outside these guidelines, guests are responsible for arranging their own transfers. Please call us for pricing and availability. Flight information and payment must be received at least 45 days before departure to confirm transfers.
If you’ve got other plans, and plan to meet at the ship:You are able to organize your own local options using taxis, Lyft, Uber or any rideshare apps. Please note that it is your responsibility to organize, and any costs are at your own expense.

Question 18

What will happen to my Trafalgar airport transfers if I book my own flights and the time changes?

Accepted Answer

If you book your flights independently and provide flight details for a Trafalgar airport transfer, then you’ll need to call us to let us know about any changes. Flight information and payment must be received at least 45 days before departure to confirm transfers.

Question 19

Can I book extension packages before or after my Trafalgar river cruise?

Accepted Answer

Yes, depending on your river cruise itinerary you can add pre and/or post cruise extension packages to your booking. Check out our available river cruise extensions.

Question 20

What is included on a river cruise extension package?

Accepted Answer

River cruise extension packages include:

2 nights at a centrally located hotel, plus all hotel taxes and porterage

2 breakfasts

Transfer to or from your ship from your hotel

Sightseeing tour with a local specialist

Airport transfers to/from your hotel if airfare is booked with Trafalgar

For all river cruise extension inclusions and details, please see our dedicated river cruise extensions page.

Question 21

What are my room options as a solo traveler on a Trafalgar tour?

Accepted Answer

The price listed for Trafalgar tours is per person based on two guests sharing a twin room. If you’re traveling solo, you can choose between two room options when you’re traveling with us. 1. Solo (traveler) room share in a twin room
You can save additional costs by being paired with another guest of the same gender in a twin room (two beds) for no extra charge. This option is available in Europe, North & South America, Australia & New Zealand trips and subject to availability. This option is not available on trips in Asia, Africa and the Eastern Mediterranean. Please keep in mind that your roommate may have a different sleep routine to yourself and you should be prepared to be flexible if booking this option.
2. Book a Solo/single room to yourself 
If you prefer more space or a room of your own, you can opt for a solo/single room for an additional supplement (single traveler supplement). Please note that this depends on availability.
The price listed for Trafalgar tours is per person based on two guests sharing a twin room. The single traveler supplement refers to the additional payment that is required to secure a single room for your own use exclusively. Payment of a single traveler supplement is not applicable to our coaches and does not permit use of an additional seat.

Question 22

Where can I find solo pricing with Trafalgar?

Accepted Answer

1. Once you’ve selected your chosen tour click on ‘Dates & Prices’ or the ‘Available Dates’ button
2. Select your chosen departure dates then select ‘Continue’
3. You will be able to select ‘Passengers’ and use the dropdown to select ‘1 adult’. Pricing will adjust accordingly (our tours priced on based on twin share and two people sharing a room).
4. Under ‘Room Share Type’ you can then select ‘Single Room’ and the pricing for your own room will adjust accordingly and you can see the solo price for this tour with the solo supplement applied.
If you see the messages saying ‘On Request’ for a single room, it means the departure has limited single room availability. In this case, we’ll need to request the single allocation. Please Contact Us to see what options are available for your chosen tour.
Are you a Travel Agent? You can see all pricing and availability in our Travel Agent Portal (TAP).

Question 23

Does Trafalgar offer discounts?

Accepted Answer

To see all our latest offers, please visit our Travel Deals page.

Question 24

How do I use my past guest discount?

Accepted Answer

If you've traveled with us or one of our Travel Corporation sister tour brands (including Contiki, Costsaver, Insight Vacations and Luxury Gold), you’re automatically a member of our Global Tour Rewards program and entitled to a 5% discount off your next trip. This discount will be applied during the booking process. Simply select your preferred departure and “Continue”. You’ll be asked to provide details of your previous trip(s) with Trafalgar or another Travel Corporation sister tour brand, including the trip name and travel month/year. If you don't have this information, please Contact Us for help.

Question 25

I've signed up for your newsletter. How do I use my travel credit?

Accepted Answer

When you sign up to Trafalgar’s newsletter you'll receive a special code via email to claim your travel credit.
You’ll receive a $150 per person discount toward your first Trafalgar trip; valid for each full paying adult who signs up with a unique email address. Valid for new bookings only made from 01 January to December 31, 2025, for travel from 01 January 2025, to 31 December 2026. Discount is not combinable with any other discount or offer, including Global Tour Rewards, Multiple Trip discounts, Group discounts or limited-time offers. Offer cannot be booked online. Offer is not available on Custom Groups. Trafalgar reserves the right to validate bookings and will remove any additional offers added online that are not combinable. Other conditions may apply. We reserve the right to modify, suspend, or discontinue this offer at any time, for any reason, and without prior notice.

Question 26

Is there a discount for group bookings?

Accepted Answer

Yes, groups of 9+ travelers or more may qualify for a 5% discount per person. For more details, visit our Group Travel page.

Question 27

How much are Trafalgar deposits and when is full payment due?

Accepted Answer

Your trip deposit amount depends on your trip level. See Trip Deposit Levels to find your tour trip level and deposit amount. Once you’ve found your trip under our Trip Deposit Levels you can see your full payment due date in our Payment Terms.
All payment dates and amounts will appear on your invoice once you’ve booked. Please note, deposit and full payment terms may vary for special offers. Please familiarize yourself with our full Booking Conditions.

Question 28

Is the tour deposit refundable once I’ve paid?

Accepted Answer

Tour-only deposits are non-refundable. However, we do offer deposit protection, which means your tour-only base deposit can be used toward a future Trafalgar, or Travel Corporation sister tour brands vacation within the next five years.

Question 29

Once I’ve booked my Trafalgar tour, when will I get my invoice/ bill?

Accepted Answer

Once your booking is confirmed you will receive an invoice shortly after booking both for tour deposits, or for tours where you’ve paid in full. Please always check your junk, spam or promotions folder.

Question 30

How can I make a payment towards my Trafalgar tour booking?

Accepted Answer

The payment process will depend on how you book your tour and there are a number of ways you can make payments.    
If you book directly with Trafalgar:

Once you’ve booked your tour you will need to create and complete your personal My Trafalgar Travel Portal account. Within the portal you’re able to make any secure payments for the balance of your tour.

You can Contact Us and we’ll send you a one-time secure payment link or take your payment over the phone

If you book with a Travel Agent:

Contact your Travel Agent to make payments for your tour directly through them.

Are you a Travel Agent? you can make payments directly through the Travel Agent Portal where you can also view your invoices.

Question 31

What payment methods can I use to pay for my Trafalgar tour?

Accepted Answer

We accept the following payment methods:

Credit/debit cards: Visa, MasterCard, American Express, Maestro, and Discover

PayPal

Question 32

How do I gift my Travel Credits to somebody else?

Accepted Answer

If you want to gift your travel credits so someone else who is planning to book, you will need to Contact Us with the following details:

Your name

Original booking number

Name of the new guest

New booking number

We will then verify the details and complete the transfer/gifting of your travel credits as requested.

Question 33

Can I change or cancel my Trafalgar tour?

Accepted Answer

Yes. You're able to change your travel plans up until your final payment is due. However, if you’re within your booking's cancelation period, additional charges will apply. Please note that any previously held discounts or offers are unable to be transferred to any changed bookings.
Tour-only bookings: Any requested changes to your tour are subject to pricing and availability.  
Tour + flights: Any requested changes to your tour and flights are subject to pricing and availability. Please note that airlines have separate policies and charges and additional amendment fees may apply.

Question 34

What should I do if I need to change or cancel my trip?

Accepted Answer

If you need to change or cancel your trip, you’ll need to Contact Us or your Travel Agent. Any requested changes and cancelations to your tour and flights will be subject to pricing and availability and applicable fees depending on your booking. Please note that airlines have separate policies and charges and additional amendment fees may apply.

Question 35

Are there any cancelation fees if I need to cancel my tour?

Accepted Answer

Any fees related to requested changes and cancelations to your tour and flights will be subject to different pricing and availability and applicable fees depending on your booking. Please note that airlines have separate policies and charges, and additional amendment fees may apply.

Question 36

If I need to change my name on a booking, how do I do that?

Accepted Answer

If you book a tour and need to change and/or add your middle name at any point, there are a number of ways you can do this.  
 
Tour-only bookings: If your booking is tour only (without internal and or international flights booked through Trafalgar), you will be able to email us with the details of the change.  
 
Tour + Flight bookings: If your booking includes internal and or international flights (booked through Trafalgar) you will need to call us to speak to one our Travel Experts who can facilitate changing your details on your tour and direct with the airline on your behalf.  
 
Please note that any name changes are subject to airline rules and fees.

Question 37

Can I transfer my booking to someone else?

Accepted Answer

Bookings to other guests are non-transferrable and any applicable cancelation fees would apply. Any new guests are treated as a new booking.

Question 38

I have limited mobility and specific requirements for travel; can I book on (or travel on) on a Trafalgar tour?

Accepted Answer

Trafalgar aim to deliver the best possible experience for every guest that chooses to travel with us.  
If you have any specific requirements for when it comes to mobility (included but not limited to requiring a wheelchair, wanting to travel with a service animal, a mobility scooter or any mobility equipment) there are some key steps to follow before you book your tour which are taken care of by our Specialist Team. This starts with contacting us to fill out a ‘Specific Requirements’ form before you book your tour.  
The reason that we need this before you book is so our team can carefully review your requests and requirements to provide the best possible experience. This includes being able to provide you with detailed information regarding bringing any mobility aids. This includes but is not limited to considerations for particular tours and destinations, space availability and coach requirements and facilities, and specific terrain to expect and any internal protocols we need to follow including with fellow guests. To get a copy of the ‘Specific Requirements’ form please follow the steps below:

Select your chosen itinerary and departure date and have the information handy 
Contact Us and ask our team for a ‘Specific Requirements’ form to fill out which they will send to you direct 
You’ll then be asked to fill out the form to outline any requests and details and send back to our team 
Our Specialist Team can review your requests and make recommendations based on your requests and outline any considerations around your request.

Question 39

Will my Travel Director be able to help me with my mobility and medical requirements on tour?

Accepted Answer

Guests must ensure they are medically and physically able to travel and should advise of any dietary or health related issues that might affect them during the trip.  
Although our Travel Directors and Drivers are with you to support your journey, they are responsible for delivering an amazing holiday for your entire group, organizing tickets, guiding you through destinations and sharing their in-depth knowledge of each destination, and delivering an amazing vacation you’ll never forget.  
Your Travel Director and Drivers are unable to provide physical assistance to individual guests on tour. If you require individual assistance to walk, get on and off the coach and other vehicles or modes of transport, and for personal needs such as dining, dressing, or medical injections or pushing wheelchairs, you’ll need to book with a companion to support you with these tasks throughout your vacation. This also includes being able to assemble and dismantle any mobility devices.  
If, in the opinion of your Travel Director, your health or level of fitness is endangering or likely to endanger either the health or well-being of yourself or any third party/other guests on your tour, you may be excluded from all or part of the trip without refund or recompense. Please refer to our booking conditions for further information.

Question 40

Can I bring a CPAP Machine on tour?

Accepted Answer

Yes, you can bring your CPAP machine on tour with you on your tour and this is considered medical equipment and is considered a separate piece of luggage in addition to your one piece of hold luggage included in your tour allocation. Please note that CPAP machines can come in different sizes. If you need to travel with a CPAP machine, please let us know when you book your tour and outline if it needs to go beneath the coach or can be carried on as hand luggage.
Please note that it is your responsibility to check that your CPAP machine can operate on the voltage at each of your destinations on trip. You are also required to pack any travel adaptors and a power converter if necessary. We also recommend bringing an extension cable in case there is no socket located close to the bedside.  
Flying with a CPAP Machine: Please note that Trafalgar is unable to provide advice on your airline policies when it comes to CPAP Machines. It is recommended that you contact the airline with plenty of notice before travel to inform them as well as ensure you understand and comply with their specific CPAP policies. This includes informing Airport Security that you are traveling with a CPAP machine as it will need to go through a separate screening process.

Question 41

Can I bring a service animal on my Trafalgar tour?

Accepted Answer

If you are the owner of a documented service animal that you wish to travel with, it’s important that you advise us at the time of booking, or no later than 60 days out from travel. It’s essential that we have this information in advance as there are a number of protocols we need to follow before you travel. This includes but is not limited to advising all other booked guests in advance of travel and liaising with suppliers, hotels and venues throughout your tour.  
Please Call Us to speak to one of our Travel Experts to obtain your ‘Specific Requirements’ form, we will assess your requirements and provide the best possible advice regarding your vacation. We will advise any steps you are required to take and outline all requirements you are required and responsible for following on tour. Please note that while documented service animals are allowed, emotional support animals are unable to travel on our tours.

Question 42

How much walking is involved in your trips?

Accepted Answer

Each itinerary includes mix of walking each day to enjoy each destination and the experiences on offer as part of your included tour. This includes but is not limited to walking from your coach to an iconic sightseeing experience, walking to a restaurant, and walking tours and more.  
 
Each destination and its terrain can also vary. For example in some historic cities in Europe there can be uneven terrain and cobblestones which are part of the charm and beauty of these centuries old destinations and their historic centres. Some destinations may have steep inclines or steps and there are times when more walking is required than others.  
  
The activity level and amount of walking varies with each individual itinerary. Our leisurely trips will typically feature between 1 - 2 miles of walking per day, our balanced trips between 2 - 3 miles per day and our dynamic trips usually feature over 4 miles per day.  
  
To check the Activity level for your chosen tour, please check your tour itinerary to see if it is labelled Leisurely, Balanced or Dynamic.  
 
If you have mobility issues and would like more information and help finding your perfect tour, please Contact Us to discuss your requirements and options.

Question 43

I have special dietary requirements, can I travel on a Trafalgar tour?

Accepted Answer

To provide the best duty of care for all our guests, it’s important that should advise of any dietary concerns that might affect you on your tour at time of booking. For example, if you carry an auto-injector for nuts or other allergies etc or has a condition requiring special attention it is important that we know as soon as possible.  
 
We will do our best to accommodate special dietary requests, including vegetarian, vegan, and medically recommended diets such as gluten-free or diabetic. While we cannot guarantee in all locations, we will make every effort to assist where possible. Please advise us at the time of booking of any specifics.  If you forget to do this when you book, you can do so in your My Trafalgar Travel Portal account under ‘Personalise your trip’ as soon as possible, so that your Travel Director is aware of your requirements before you even start your tour.  
 
Unfortunately, we’re unable to supply meals in accordance with strict religious requirements which includes salt-free, Kosher, Halal, requests for specific dietary supplements such as soya or almond /speciality nut milks and high protein or low-carb meals.

Question 44

I have other specific requirements that aren't listed here, who can I speak to about these?

Accepted Answer

If you have specific requirements and you are concerned might impact your tour experience, we're here to answer any concerns and provide the best possible advice. If you’d like to speak to one of our team you can use our 24/7 ‘Chat Now’ function in the bottom left of this screen or use our Contact Us page and choose your preferred method who can help with your query.

Question 45

Do I need travel insurance?

Accepted Answer

It is recommended that all guests purchase travel insurance.   
Your insurance should include coverage for trip interruption, personal injury, medical expenses, and evacuation and repatriation, even during pandemic events.

Question 46

Can I book a group trip?

Accepted Answer

Yes, we have options for group bookings. Please Call Us for more information.

Question 47

Once I’ve booked, how will I know that my Trafalgar river cruise booking is confirmed?

Accepted Answer

Once your booking is confirmed, you will receive an invoice shortly after booking. Please always check your junk, spam or promotions folder.

Question 48

How can I contact Trafalgar’s customer service for further assistance?

Accepted Answer

Please call us using the number on our Contact Us page and select to speak to a river cruise agent.

Before you book

Worry-free travel

River cruise pricing and inclusions

What is and isn’t included in Trafalgar's river cruise pricing?

What does a ‘Definite departure’ mean and when will my trip become definite?

What does it mean if a departure is labelled ‘Call Us’?

What does it mean if a departure is ‘On Request’?

Does Trafalgar offer booking holds?

Can children travel on Trafalgar tours?

Can I book a triple room?

Does twin-share mean there are two twin beds?

Flights

Are flights included in Trafalgar’s river cruise prices?

Can I book flights through Trafalgar?

Can I add flights after I book my Trafalgar river cruise?

If I book my flights with Trafalgar and the flight times change, do I need to do anything?

If flights are booked with Trafalgar, is my airline seat number guaranteed?

If I need to change my flights, what do I do?

Are there any fees if I need to change my flights?

Airport Transfers

Are complimentary airport transfers included in my Trafalgar river cruise and how do I find these?

What are all my airport transfer options with Trafalgar, and how do I add these to my booking?

What will happen to my Trafalgar airport transfers if I book my own flights and the time changes?

Pre and Post River Cruise Extension Packages

Can I book extension packages before or after my Trafalgar river cruise?

What is included on a river cruise extension package?

Solo travel

What are my room options as a solo traveler on a Trafalgar tour?

Where can I find solo pricing with Trafalgar?

Discounts and offers

Does Trafalgar offer discounts?

How do I use my past guest discount?

I've signed up for your newsletter. How do I use my travel credit?

Is there a discount for group bookings?

Deposits and payments

How much are Trafalgar deposits and when is full payment due?

Is the tour deposit refundable once I’ve paid?

Once I’ve booked my Trafalgar tour, when will I get my invoice/ bill?

How can I make a payment towards my Trafalgar tour booking?

What payment methods can I use to pay for my Trafalgar tour?

How do I gift my Travel Credits to somebody else?

Changes and cancelations

Can I change or cancel my Trafalgar tour?

What should I do if I need to change or cancel my trip?

Are there any cancelation fees if I need to cancel my tour?

If I need to change my name on a booking, how do I do that?

Can I transfer my booking to someone else?

Mobility, accessibility and medical

I have limited mobility and specific requirements for travel; can I book on (or travel on) on a Trafalgar tour?

Will my Travel Director be able to help me with my mobility and medical requirements on tour?

Can I bring a CPAP Machine on tour?

Can I bring a service animal on my Trafalgar tour?

How much walking is involved in your trips?

I have special dietary requirements, can I travel on a Trafalgar tour?

I have other specific requirements that aren't listed here, who can I speak to about these?

Travel insurance

Do I need travel insurance?

Groups of 10+ travelers

Can I book a group trip?

Other

Once I’ve booked, how will I know that my Trafalgar river cruise booking is confirmed?

How can I contact Trafalgar’s customer service for further assistance?

How much walking is involved in your trips? 

Do I need travel insurance? 