Question 1

What is and isn’t included in Trafalgar's river cruise pricing?

Accepted Answer

Travelling with Trafalgar offers exceptional value no matter where you’re going, or when, or how you’re choosing to travel. The river cruise price listed is per person based on two guests sharing a stateroom or suite. If you are travelling solo, please call us for supplement pricing information. 
What’s included: test

Accommodation in our beautifully appointed staterooms or suites 
Breakfast with complimentary juice, tea, coffee and water 
Lunch and dinner with complimentary regional wine, beer, soft drinks, tea, coffee and water  
Experience Director, Experience Manager and expert crew 
Gratuities for the shipboard crew (porters, housekeeping, wait staff etc.)  
Daily included experiences on ship and on shore as described in your itinerary 
Teatime during an afternoon sailing 
Lounges and sundeck  
Self-service laundry 
Onboard entertainment 
Complimentary group airport transfers if you purchase your airfare with Trafalgar and arrive/depart within our transfer guidelines

What's not included:

Flights to and from your start destination. Call Us if you’d like us to book flights for you. 
Extra pre and/ or post river cruise extension packages. 
These can be booked through Trafalgar and or your Travel Agent and be added during the booking process. 
Optional Experiences. Optional Experiences are additional add-on experiences unique to the destination that are booked and paid for by credit card (Visa or Mastercard) when you start your river cruise. As Optional Experiences are not pre-bookable, this allows you the flexibility to pick and choose what you feel like when you’re on your trip.   
Visas and Travel Insurance. 
Any taxi fares or personal spending money

Question 2

Can children travel on Trafalgar river cruises?

Accepted Answer

Yes, Trafalgar welcomes children age 5+. All children and young people under 18 years old must be accompanied by, and booked in a cabin with, a parent or guardian (age 21+) who is who will be responsible for their supervision and welfare throughout the duration of their river cruise. Please note that there are limited connecting staterooms on some of our ships.

Question 3

Does twin-share mean there are two twin beds?

Accepted Answer

The beds in our staterooms can be adjusted to a twin or full bed, depending on your requirements. Please advise your Travel Agent or Trafalgar reservations agent your bed preference at time of booking.

Question 4

Are flights included in Trafalgar’s river cruise prices?

Accepted Answer

No, flights to and from your start and end destination are not included in the river cruise prices shown. However, you can add flights to your booking during the booking process (subject to availability). Call Us to discuss flight options and receive a quote.

Question 5

Can I book flights through Trafalgar?

Accepted Answer

Yes, you can book flights through Trafalgar.Booking directly with Trafalgar?Our Travel Experts are here to provide a seamless booking experience, including flights, travel insurance, pre and post-river cruise extensions and more.Whether you’re booking online or through one of our Travel Experts, we are here to help. Call us to find all available flight options and offers or add them directly on your own through our booking engine.  Booking with a Travel Agent?Your Travel Advisor/Agent will be able to book your flights through Trafalgar at the same time that they book your tour.

Question 6

Can I add flights after I book my Trafalgar river cruise?

Accepted Answer

Yes. Our Travel Experts are able to help you with this process after you’ve booked your tour.

Question 7

If I book my flights with Trafalgar and the flight times change, do I need to do anything?

Accepted Answer

No, you don’t need to take any action. We will notify you or your Travel Agent of any schedule changes. In some cases, the airline may notify you directly at the same time they notify us.

Question 8

If flights are booked with Trafalgar, is my airline seat number guaranteed?

Accepted Answer

No, airline seat numbers are not guaranteed. All seat availability, selection and allocation are subject to the airline’s terms and conditions.
Some airlines allow us to request your seat number in advance, while others offer advance seat selection once airline tickets are issued.
If you’re unable to pre-select a seat, most airlines will allow you to select these during the check-in process for your flight(s).

Question 9

If I need to change my flights, what do I do?

Accepted Answer

Booking directly with Trafalgar? Call Us to discuss all available flight options with our team. They will update your details, so they are reflected in your booking information. 
Booking with a Travel Agent? Your Travel Advisor/Agent will be able to be able to advise on how and help you change your flights. They will update your details, so they are reflected in your booking information.  
Please note that any changes are subject to airline rules and fees.

Question 10

Are there any fees if I need to change my flights?

Accepted Answer

Please note that any changes are subject to airline rules and fees.

Question 11

Are complimentary airport transfers included in my Trafalgar river cruise and how do I find these?

Accepted Answer

When you book your flights with Trafalgar, we’ll arrange group transfers between the airport and your ship or hotel on the first and last day of your trip, provided your flights meet our river cruise Transfer Guidelines. This allows you to begin and end your journey with ease, knowing the logistics are taken care of. 
If your flight schedule falls outside our transfer guidelines on the first or last day of the itinerary, you will need to make your own transportation arrangements. Private transfers may be purchased at an additional cost.

Question 12

What are all my airport transfer options with Trafalgar, and how do I add these to my booking?

Accepted Answer

There are a number of airport transfer options when you travel with Trafalgar. This depends on a number of factors including when you’re choosing to arrive and/or depart, how you booked your flight, when you’re arriving into your start destination, how you book and more. Please see below for your transfer options and how to add these to your tour.If you are arriving and departing on day 1 or the last day of your river cruise:When you or your Tavel Agent books your flights with Trafalgar, you may be eligible for complimentary group transfers between the airport and your ship or hotel on the first and last day of your trip, provided your flight times align with our Transfer Guidelines. Please note that group transfers may involve a wait of up to two hours. For added convenience, private car transfers for up to two guests can be booked with Trafalgar for an additional cost.If you have pre and or post-river cruise extension packages booked through Trafalgar:  If you add an optional extension to your river cruise booking, transfers between the ship and your hotel are included. Airport transfers are included only when flights are booked through Trafalgar.If you have booked your own flights not through Trafalgar:If you choose to arrange your own flights, group or private transfers may still be purchased. Through Trafalgar for an additional fee. Transfers must be booked no later than 45 days prior to departure, and flight details must meet our Transfer Guidelines. If flight times fall outside these guidelines, guests are responsible for arranging their own transfers. Please call us for pricing and availability. Flight information and payment must be received at least 45 days before departure to confirm transfers.If you’ve got other plans, and plan to meet at the ship:You are able to organise your own local options using taxis, Lyft, Uber or any rideshare apps. Please note that it is your responsibility to organise, and any costs are at your own expense.

Question 13

What will happen to my Trafalgar airport transfers if I book my own flights and the time changes?

Accepted Answer

If you book your flights independently and provide flight details for a Trafalgar airport transfer, then you’ll need to call us to let us know about any changes. Flight information and payment must be received at least 45 days before departure to confirm transfers.

Question 14

Can I book extension packages before or after my Trafalgar river cruise?

Accepted Answer

Yes, depending on your river cruise itinerary you can add pre and/or post cruise extension packages to your booking. Check out our available river cruise extensions.

Question 15

What is included on a river cruise extension package?

Accepted Answer

River cruise extension packages include:

2 nights at a centrally located hotel, plus all hotel taxes and porterage

2 breakfasts

Transfer to or from your ship from your hotel

Sightseeing tour with a local specialist

Airport transfers to/from your hotel if airfare is booked with Trafalgar

For all river cruise extension inclusions and details, please see our dedicated river cruise extensions page.

Question 16

What are my room options as a solo traveller on a Trafalgar river cruise?

Accepted Answer

The price listed for Trafalgar river cruises is per person based on two guests sharing a stateroom. Solo travellers are required to pay a supplement that varies by stateroom category. Please contact your Travel Agent or Trafalgar travel advisor for more information.

Question 17

Does Trafalgar offer discounts?

Accepted Answer

To see all our latest offers, please visit Travel Deals.

Question 18

How do I use my past guest discount?

Accepted Answer

If you've travelled with us or one of our Travel Corporation sister tour brands you’re automatically a member of our Global Tour Rewards programme and entitled to a 5% discount off your next trip.
This discount will be applied during the booking process.  You’ll be asked to provide details of your previous trip(s) with Trafalgar or another Travel Corporation sister tour brand, including the trip name and travel month/year. If you don't have this information, please call us  for help.

Question 19

I've signed up for your newsletter. How do I use my travel credit?

Accepted Answer

When you sign up to Trafalgar’s newsletter, you'll receive a special code via email to claim your travel credit.  
You’ll receive a £1,698* per person discount toward your first Trafalgar trip; valid for each full paying adult who signs up with a unique email address. Valid for new bookings only made from 01 January to December 31, 2026, for travel from 01 January 2026, to 31 December 2027. Discount is not combinable with any other discount or offer, including Global Tour Rewards, Multiple Trip discounts, Group discounts or limited-time offers. Offer is not available on Custom Groups. Trafalgar reserves the right to validate bookings and will remove any additional offers added online that are not combinable. Other conditions may apply. We reserve the right to modify, suspend, or discontinue this offer at any time, for any reason, and without prior notice.

Question 20

Is there a discount for group bookings?

Accepted Answer

Yes, groups of 10+ travellers or more may qualify for a discount. Call us for details.

Question 21

How much are Trafalgar deposits and when is full payment due?

Accepted Answer

Your trip deposit amount depends on your travel year. See our river cruise terms and conditions for details on deposit amount and final payment dates. 
All payment dates and amounts will appear on your invoice once you’ve booked. Please note, deposit and full payment terms may vary for special offers. Please familiarise yourself with our full Booking Conditions.

Question 22

Is the river cruise deposit refundable once I’ve paid?

Accepted Answer

The river cruise-only deposit is non-refundable. However, we do offer deposit protection, which means your cruise-only base deposit can be used toward a future Trafalgar river cruise or tour within the next five years.

Question 23

Once I’ve booked my Trafalgar river cruise, when will I get my invoice/ bill?

Accepted Answer

Once your booking is confirmed you will receive an invoice shortly after booking both for river cruise deposits, or for river cruise bookings where you’ve paid in full. Please always check your junk, spam or promotions folder.

Question 24

How can I make a payment towards my Trafalgar river cruise booking?

Accepted Answer

The payment process will depend on how you book your tour and there are a few ways you can make payments.
If you book with directly with Trafalgar:

Call us and we’ll send you a one-time secure payment link via email or we can take your payment over the phone.

If you book with a Travel Agent:

Contact your Travel Agent to make payments for your tour directly through them.

Question 25

What payment methods can I use to pay for my Trafalgar tour?

Accepted Answer

We accept the following payment methods:

Credit/debit cards: Visa, MasterCard, American Express, Maestro, and Discover

Question 26

Can I change or cancel my Trafalgar river cruise?

Accepted Answer

Yes. You're able to change your travel plans up until your final payment is due. However, if you’re within your booking's cancellation period, additional charges will apply. Please note that any previously held discounts or offers are unable to be transferred to any changed bookings.  
River cruise-only bookings: Any requested changes to your river cruise are subject to pricing and availability.  
River cruise + flights: Any requested changes to your river cruise and flights are subject to pricing and availability. Please note that airlines have separate policies and charges, and additional amendment fees may apply.

Question 27

What should I do if I need to change or cancel my river cruise?

Accepted Answer

If you need to change or cancel your trip, you’ll need to Call Us or your Travel Agent. Any requested changes and cancellations to your river cruise and flights will be subject to pricing and availability and applicable fees depending on your booking. Please note that airlines have separate policies and charges and additional amendment fees may apply.

Question 28

Are there any cancellation fees if I need to cancel my cruise?

Accepted Answer

Any fees related to requested changes and cancellations to your tour and flights will be subject to different pricing and availability and applicable fees depending on your booking. Please note that airlines have separate policies and charges, and additional amendment fees may apply.

Question 29

If I need to change my name on a booking, how do I do that?

Accepted Answer

River cruise-only bookings: If your booking is tour only (without internal and or international flights booked through Trafalgar), call us to speak to one our Travel Experts or contact your Travel Agent. 
Tour + Flight bookings: If your booking includes international flights (booked through Trafalgar) you will need to call us to speak to, one our Travel Experts who can facilitate changing your details on your river cruise and direct with the airline on your behalf.
Please note that any name changes are subject to airline rules and fees.

Question 30

Can I transfer my booking to someone else?

Accepted Answer

Bookings to other guests are non-transferrable and any applicable cancellation fees would apply. Any new guests are treated as a new booking.

Question 31

I have limited mobility and specific requirements for travel; can I book on (or travel on) on a Trafalgar river cruise?

Accepted Answer

Trafalgar aim to deliver the best possible experience for every guest that chooses to travel with us.  
If you have any specific requirements for when it comes to mobility (included but not limited to requiring a wheelchair, wanting to travel with a service animal, a mobility scooter or any mobility equipment) there are some key steps to follow before you book your river cruise which are taken care of by our Specialist Team. This starts with contacting us to fill out a ‘Specific Requirements’ form before you book.  
The reason that we need this before you book is so our team can carefully review your requests and requirements to provide the best possible experience. This includes being able to provide you with detailed information regarding bringing any mobility aids. This includes but is not limited to considerations for travel style and destinations, space availability and facilities, and specific terrain to expect and any internal protocols we need to follow including with fellow guests. To get a copy of the ‘Specific Requirements’ form please follow the steps below:

Select your chosen river cruise itinerary and departure date and have the information handy 
Call Us and ask our team for a ‘Specific Requirements’ form to fill out which they will send to you direct
You’ll then be asked to fill out the form to outline any requests and details and send back to our team
Our Specialist Team can review your requests and make recommendations based on your requests and outline any considerations around your request.

Question 32

Will the Trafalgar river cruise crew be able to help me with my mobility and medical requirements on tour?

Accepted Answer

Trafalgar’s river cruises are exciting and relatively active vacations. While there will be time to relax, there is also much to see and experience on ship and on shore. Included experiences generally involve a considerable amount of walking, navigating steps and traversing cobblestoned streets. 
Some on-shore included and Optional Experiences may involve walking over uneven surfaces or navigating steps. If you have mobility limitations, certain sites may be more challenging to access. A reasonable level of fitness will help you enjoy your trip comfortably and confidently. 
River ships, while spacious, are not compliant with the Americans with Disabilities Act, and some do not have elevators. Trafalgar reserves the right, at its sole discretion, to refuse passage or require a guest to end their trip if their physical condition may affect their own health, safety and enjoyment, or that of other travellers. 
Use of mobility devices such as wheelchairs, walkers or scooters for tours or onboard use must be approved in advance. If you need assistance during the trip, we recommend travelling with a companion who can support you. 
Trafalgar does not employ staff nurses or doctors on board its ships, nor can the onboard gift shop carry medications sold over the counter in the U.S. and other countries. Should you require medical attention, care must be obtained at local medical facilities at your own expense. Trafalgar is not responsible for any medical costs incurred or for the quality of medical care received.

Question 33

Can I bring a CPAP Machine on a Trafalgar river cruise?

Accepted Answer

Yes, you can bring your CPAP machine on your river cruise. This is considered medical equipment and is considered a separate piece of luggage in addition to your one piece of hold luggage included in your river cruise allocation. Please note that CPAP machines can come in different sizes. If you need to travel with a CPAP machine, please let us know when you book your tour and outline if it can be carried on as hand luggage.  
Please note that it is your responsibility to check that your CPAP machine can operate on the voltage on the ship. Electrical current onboard is 220V (European standard), and each stateroom and suite includes one 110V outlet. You are also required to pack any travel adaptors and a power converter if necessary. We also recommend bringing an extension cable in case there is no socket located close to the bedside.  
Flying with a CPAP Machine: Please note that Trafalgar is unable to provide advice on your airline policies when it comes to CPAP Machines. It is recommended that you contact the airline with plenty of notice before travel to inform them as well as ensure you understand and comply with their specific CPAP policies. This includes informing Airport Security that you are travelling with a CPAP machine, as it will need to go through a separate screening process.

Question 34

Can I bring a service animal on my Trafalgar river cruise?

Accepted Answer

If you are the owner of a documented service animal that you wish to travel with, it’s important that you advise us at the time of booking, or no later than 90 days out from travel. It’s essential that we have this information in advance as there are a number of protocols we need to follow before you travel. This includes but is not limited to advising all other booked guests in advance of travel and liaising with suppliers, and venues throughout your tour.  
Please Call Us to speak to one of our Travel Experts to obtain your ‘Specific Requirements’ form, we will assess your requirements and provide the best possible advice regarding your vacation. We will advise any steps you are required to take and outline all requirements you are required and responsible for following on tour. Please note that while documented service animals are allowed, emotional support animals are unable to travel on our river cruises.

Question 35

How much walking is involved in your river cruises?

Accepted Answer

Each itinerary includes mix of walking each day to enjoy each destination and the on-shore experiences on offer as outlined in your itinerary. This includes but is not limited to walking from a coach to an iconic sightseeing experience, walking to a restaurant, and walking tours and more.
Each destination and its terrain can also vary. For example in some historic cities in Europe there can be uneven terrain and cobblestones which are part of the charm and beauty of these centuries old destinations and their historic centres. Some destinations may have steep inclines or steps and there are times when more walking is required than others.
Our trips all have a Balanced Activity, which ranges between 2 - 3 miles per day. If you have mobility issues and would like more information and help finding your perfect tour, please call us to discuss your requirements and options.

Question 36

I have special dietary requirements; can I travel on a Trafalgar river cruise?

Accepted Answer

To provide the best duty of care for all our guests, it’s important that should advise of any dietary concerns that might affect you on your river cruise at time of booking. For example, if you carry an auto-injector for nuts or other allergies etc. or have a condition requiring special attention it is important that we know as soon as possible.
We will do our best to accommodate special dietary requests, including vegetarian, vegan, and medically recommended diets. A variety of gluten-free options are available onboard and are clearly identified. While traveling, we encourage you to inform the waitstaff of any dietary requirements so they can best assist you. 
While we cannot guarantee in all locations, we will make every effort to assist where possible. Please advise us at the time of booking of any specifics.  If you forget to do this when you book, this information can be shared when completing your Passenger Information Form. 
Unfortunately, we’re unable to supply meals in accordance with strict religious requirements which includes salt-free, Kosher, Halal, requests for specific dietary supplements such as soya or almond /speciality nut milks and high protein or low-carb meals.

Question 37

I have other specific requirements that aren't listed here, who can I speak to about these?

Accepted Answer

If you have specific requirements and you are concerned might impact your river cruise experience, we're here to answer any concerns and provide the best possible advice. If you’d like to speak to one of our team you can use our ‘Chat Now’ function in the bottom left of this screen or Call Us.

Question 38

Do I need travel insurance?

Accepted Answer

It is recommended that all guests purchase travel insurance.   
Your insurance should include coverage for trip interruption, personal injury, medical expenses, and evacuation and repatriation, even during pandemic events.

Question 39

Can I book a group trip?

Accepted Answer

Yes, we have options for group bookings. Please Call Us for more information.

Question 40

Once I’ve booked, how will I know that my Trafalgar river cruise booking is confirmed?

Accepted Answer

Once your booking is confirmed, you will receive an invoice shortly after booking. Please always check your junk, spam or promotions folder.

Question 41

How can I contact Trafalgar’s customer service for further assistance?

Accepted Answer

Please call us using the number on our Contact Us page and select to speak to a river cruise agent.

Before you book

River cruise pricing and inclusions

What is and isn’t included in Trafalgar's river cruise pricing?

Can children travel on Trafalgar river cruises?

Does twin-share mean there are two twin beds?

Flights

Are flights included in Trafalgar’s river cruise prices?

Can I book flights through Trafalgar?

Can I add flights after I book my Trafalgar river cruise?

If I book my flights with Trafalgar and the flight times change, do I need to do anything?

If flights are booked with Trafalgar, is my airline seat number guaranteed?

If I need to change my flights, what do I do?

Are there any fees if I need to change my flights?

Airport Transfers

Are complimentary airport transfers included in my Trafalgar river cruise and how do I find these?

What are all my airport transfer options with Trafalgar, and how do I add these to my booking?

What will happen to my Trafalgar airport transfers if I book my own flights and the time changes?

Pre and Post River Cruise Extension Packages

Can I book extension packages before or after my Trafalgar river cruise?

What is included on a river cruise extension package?

Solo Travel Options

What are my room options as a solo traveller on a Trafalgar river cruise?

Discounts and Offers

Does Trafalgar offer discounts?

How do I use my past guest discount?

I've signed up for your newsletter. How do I use my travel credit?

Is there a discount for group bookings?

Deposits and Payments

How much are Trafalgar deposits and when is full payment due?

Is the river cruise deposit refundable once I’ve paid?

Once I’ve booked my Trafalgar river cruise, when will I get my invoice/ bill?

How can I make a payment towards my Trafalgar river cruise booking?

What payment methods can I use to pay for my Trafalgar tour?

Changes and Cancellations

Can I change or cancel my Trafalgar river cruise?

What should I do if I need to change or cancel my river cruise?

Are there any cancellation fees if I need to cancel my cruise?

If I need to change my name on a booking, how do I do that?

Can I transfer my booking to someone else?

Mobility, Accessibility and Medical Policies

I have limited mobility and specific requirements for travel; can I book on (or travel on) on a Trafalgar river cruise?

Will the Trafalgar river cruise crew be able to help me with my mobility and medical requirements on tour?

Can I bring a CPAP Machine on a Trafalgar river cruise?

Can I bring a service animal on my Trafalgar river cruise?

How much walking is involved in your river cruises?

I have special dietary requirements; can I travel on a Trafalgar river cruise?

I have other specific requirements that aren't listed here, who can I speak to about these?

Travel insurance

Do I need travel insurance?

Groups of 10+ travellers

Can I book a group trip?

Other

Once I’ve booked, how will I know that my Trafalgar river cruise booking is confirmed?

How can I contact Trafalgar’s customer service for further assistance?

Do I need travel insurance? 